INFINITI of Lynnwood - Service Center

Went in for a break problem, once fixed had issues in my steering column with a odd noise. Tried to replicate it with Ben and could not, he asked the tech to join me and we were able to replicate it. Was ab steering column with a odd noise. Tried to replicate it with Ben and could not, he asked the tech to join me and we were able to replicate it. Was about to pick it up between Christmas and new years More

I arrived early to my service appointment and was able to get in quickly . I was in and out in and hour and 20 minutes. I also had an issue with installing one of my windshield wiper blades and they were mor get in quickly . I was in and out in and hour and 20 minutes. I also had an issue with installing one of my windshield wiper blades and they were more than happy to help me with that! They schedules out my next appointment in advance also. More

We always have a great service experience at Infinit of Lynnwood service department. This is our 10th Infiniti Lynnwood service department. This is our 10th Infiniti More

They had the car 4-5 days before finally offering a loaner car to my husband. We asked for our warranty/service work for the windscreen and resurfacing the tires to be done while they had the car almos loaner car to my husband. We asked for our warranty/service work for the windscreen and resurfacing the tires to be done while they had the car almost 2 weeks - the car was returned without this service work being completed.Customer Service seems to be lacking in the last few years. I was out of town on a family emergency so my husband dealt with the service folks - so not sure how his interactions went with everyone. More

Excellent very professional service and appreciate the loaner. Fast, reliable and efficient. Waiting room with snacks and drinks loaner. Fast, reliable and efficient. Waiting room with snacks and drinks More

Excellent service. Very professional and done properly. Fast and efficient. Clean waiting room with snacks and drinks. Very professional and done properly. Fast and efficient. Clean waiting room with snacks and drinks. More

This dealership has far exceeded my expectations on every level. I am an Infiniti customer for life solely based on the stellar customer service alone. I cannot begin to explain how amazing each and every in level. I am an Infiniti customer for life solely based on the stellar customer service alone. I cannot begin to explain how amazing each and every interaction I have had with the employees at this location. From purchasing to maintenance, you will be shown the pinnacle of customer service and care. The only unfortunate thing, it that everywhere else you go after, will disappoint you. Keep up the amazing work Infiniti of Lynnwood. I will continue to refer everyone I know. More

I was so happy the way they treat customers they do excellent job customer service excellent job customer service More

Great dealership with a great service department. The service department got me in and out on time. Ben was great! The service department got me in and out on time. Ben was great! More

Everything was great with the service for my suv. The time spent discussing what was needed was very helpful. The time spent discussing what was needed was very helpful. More