INFINITI of Lynnwood

Bought a used Toyota 4Runner recently from West Side Infiniti. Chris from the dealership called after a couple of days to check how things were going. I mentioned that the SUV was out of alignment and d Infiniti. Chris from the dealership called after a couple of days to check how things were going. I mentioned that the SUV was out of alignment and drifting to the right. Not only did he say that the dealership would fix it at no cost to me, but would also provide a loaner car. That's above and beyond customer service for a used vehicle, in my opinion. More

Expierience with Kuni Westside Infiniti was great. Brought my car in for service and writer and staff were all very pleasant and professional. Car was done when promised and I felt that I was treated Brought my car in for service and writer and staff were all very pleasant and professional. Car was done when promised and I felt that I was treated fairly with the charges. Highly recommend this dealer as I am now a customer for life... More

Just got a new G25x from Kuni Westside Infiniti this past weekend and it was a great experience! My wife and I felt their sales staff Ken and Mitch were honest and very fair. Michael, in finance, was very c weekend and it was a great experience! My wife and I felt their sales staff Ken and Mitch were honest and very fair. Michael, in finance, was very clear and made it easy to understand our deal with the paperwork (great price on the maintenance program as well). Just a great overall experience! Car shopping and buying should be this way every time! Oh, the car... great product Infiniti! We thoroughly enjoyed our drive home to Portland, Oregon from Lynnwod, Washington. Thanks, again guys... nothing but good words and feelings from the Will family! George and Tricia Will More

There was no pressure to buy. Andrew said he would take care of me and that is exactly what he did. I purchased a QX 56, used, at what I believe to be a very good price. In addition, he was more than fair care of me and that is exactly what he did. I purchased a QX 56, used, at what I believe to be a very good price. In addition, he was more than fair with me on my trade. We noticed a couple of items that were not right with the vehicle that we purchased and he stated that he would take care of them- no questions asked. Overall, I would have to say that this was probably one of the best, if not the best experience I have had purchasing a car. Thanks Andrew!!! Mark Hart More

This was my first car buying/dealership experience. I was nervous since I am a young single professional woman. But I did my homework and found the used car I was looking for at Kuni Infinity. I went to the nervous since I am a young single professional woman. But I did my homework and found the used car I was looking for at Kuni Infinity. I went to the dealership pre-approved with an interest rate of 8% from a local Credit Union. When all was said and done Ken & Michael (finance manager)were able to get me approved at 5.74%!!!! They gave me a fantastic trade-in value, which enabled me to stay in the budget I had set. When I showed up to sign the paperwork, the fees were LESS than the proposal I had in my hand!! Total cost was auctually less at the time of signing than it had been previously discussed! Ken was truly wonderful to work with, he never put any pressure on me, answered all my questions, and he always treated me with dignity & respect.The day I planned to pick up the vehicle it was snowing badly. Ken auctually offered to drive the car to me in Kirkland!!!!!! I've never experienced such quality customer service EVER!!!!! More

This was by far our very best car-buying experience ever! The staff is friendly and very low-key. We had all our questions answered; there was never any pressure to buy or make a decision, the negotiations The staff is friendly and very low-key. We had all our questions answered; there was never any pressure to buy or make a decision, the negotiations over price and terms was very clear and fair. Also the "dreaded" financial paperwork part was handled professionally and quickly. We'd recommend Kuni Infiniti to any of our friends! And the best part is we have a gorgeous new car that we are very happy with. Thank you Ken and Mitch! More

Recently my wife & I were looking for a G37- we looked around locally, then gave Kuni Westside Infiniti a call (a bit far from where we live). From the minute they picked up the phone to the minut looked around locally, then gave Kuni Westside Infiniti a call (a bit far from where we live). From the minute they picked up the phone to the minute we drove off the lot, the experience was first class. We worked with Chris, Ken & Michael- all of which were truly the most pleasant, low pressure people I think I've ever purchased a car from. Ken & Chris took the time to show us every feature our car had to offer before we even signed the paperwork. I really liked that they focused on us fully understanding what all the G37 had to offer. We will definitely do business with them in the future & recommend them to anyone! More

I have had the pleasure to deal with Jerry Hank, the parts manager, Tim Martin, the service manager, and Andrew Clark, the general manager on several occasions. I have found them to be among the most co parts manager, Tim Martin, the service manager, and Andrew Clark, the general manager on several occasions. I have found them to be among the most courteous, professional and honest people I have meet at any dealership. More

The dealership Service Dept was very prompt in notifying me that the part order had arrived and to make arrangements to install it. He even made accomodations a day earlier than scheduled because it became me that the part order had arrived and to make arrangements to install it. He even made accomodations a day earlier than scheduled because it became more convenient to me. Sales and service have been excellent and all staff has always been very friendly and helpful. I live some 50 miles from the dealership and the drive has been well worth it for sales and for service. More

To Whom It May Concern, Your organization is first rate To Whom It May Concern, Your organization is first rate and I believe your people are your greatest asset. Finding and keeping the right people on t To Whom It May Concern, Your organization is first rate and I believe your people are your greatest asset. Finding and keeping the right people on the Bus is vital to any businesses long term success. If you have any further questions regarding this recommendation, please do not hesitate to contact me. Very respectfully, Daniel Tiburcio More