INFINITI of Lynnwood

I just purchased a Certified used car from the guys at Kuni. I could not be happier with the service, price, and how willing they are to make you happy. I have bought a decent amount of cars, but this w Kuni. I could not be happier with the service, price, and how willing they are to make you happy. I have bought a decent amount of cars, but this was the best experience I have had. They will be the first dealership I call for my next car, no matter what brand. Marcus greeted us at the door and showed us to the car we were inquiring about. While he was grabbing the keys, the Sales Manager came out to talk to us about the car. After a test drive, they threw us some numbers, which were acceptable but not enticing enough to buy on the spot. We went to another dealership because we wanted to check out an Audi A6 (we had narrowed it down to the Infiniti and the Audi). Both cars were great, but we liked the Infiniti's road manners over the Audi A6. We came back to Kuni to take a final look at the Infiniti, Marcus and Owner(?) lowered the price to what we wanted and threw in a few extras just to make sure we were completely happy. While we started filling out paper work, he noticed the tires looked a little worn and he didn't want us driving off the lot without better tires.... so after all the paper work, he took the car into service and put BRAND NEW tires all the way around. Didn't ask me to pay anything, didn't ask anything in return, just did it. This is A+ in my book. The whole staff; Marcus (salesmen), Terry (used manager), Chris (technology), Gary (service) and Shannon (finance) were great. They all worked together to make our experience the best it could be. I couldn't be happier with the deal, the experience, the car, the service and honesty I received from the entire staff at Kuni. I will be back for service and another vehicle. We have a few items on order (ie floor mats) and a scheduled maintenence later next week, I will update this review for both Service and parts. More

Went because I saw a car I was interested in online. The car was exactly as descriped and in great shape. It was a no pressure sale, they were very willing to negotiate a fair price that would be good for car was exactly as descriped and in great shape. It was a no pressure sale, they were very willing to negotiate a fair price that would be good for both sides. I didn't hear about them before I looked but will definitly recommend others take a look at what they got in the future, myself as well. The entire staff was very nice and all took the time to anwser all my questions with no wishy washy responses. Even took the time to send a thanks for my purchase after the fact. More

Excellent customer service and was very detailed about what was being serviced to my car. Explained good benefits and quoted me a very affordable price. what was being serviced to my car. Explained good benefits and quoted me a very affordable price. More

Always a pleasure to do business with a dealer that is so professional. The great service and kind/friendly personnal is appreciated. This dealership is a very welcome site for Infiniti owners in the area, professional. The great service and kind/friendly personnal is appreciated. This dealership is a very welcome site for Infiniti owners in the area, and showcases the product in a very high degree of pride. Thanks! More

My experience with Kuni Westside Infiniti was an excellent one. From the moment they picked me up at the mass transit station, to when we finished the deal and I drove away with my car, I was treate excellent one. From the moment they picked me up at the mass transit station, to when we finished the deal and I drove away with my car, I was treated with respect and courtesy. Everyone at Kuni Wetsidemade sure that I felt comfortable and continually kept me up to date with the car buying process. Ken was a pleasure to work with over the phone and always promptly returned my calls. Michael made sure that. Every detail of the deal was explained and that I understood everything and Terry was able to take the time to pick me up from the transit station. I would gladly recommend Kuni Westside Inifiniti to anyone looking for a car. More

We had the best car-buying experience to date at the Lynnwood Kuni Infiniti dealership. Ken and Andrew were amazing to work with. Very knowledgeable, courteous with no pressure sales. We couldn't have a Lynnwood Kuni Infiniti dealership. Ken and Andrew were amazing to work with. Very knowledgeable, courteous with no pressure sales. We couldn't have asked for a better team. We will be going back for future car purchases. I can honestly say it was a pleasant experience which I think is rare. More

Again, Thanks all the people of Kuni Westside Again, Thanks all the people of Kuni Westside Infiniti, especially George Raid, he helps me a lot to get my favorite G37s C...he patiently answer m Again, Thanks all the people of Kuni Westside Infiniti, especially George Raid, he helps me a lot to get my favorite G37s C...he patiently answer my every single question even sometimes the question sounds not workable. Anyway i got a great deal from Kuni Westside Infiniti. More

The service was impeccable. The salesman met my needs beyond expectation and they answered all my questions. Each person was approachable and nice. I do not regret coming to Kuni. I would recommend this beyond expectation and they answered all my questions. Each person was approachable and nice. I do not regret coming to Kuni. I would recommend this dealer to anyone and was a pleasure to do business with Kuni Westside Infiniti. More

Excellent customer experience. I am the type of personality that dreads time at the car dealership since most dealers tend to be high-pressure, overbearing situations. Kuni is exactly what a car bu personality that dreads time at the car dealership since most dealers tend to be high-pressure, overbearing situations. Kuni is exactly what a car buying experience should be. Very friendly staff, informative and willing to do the little extras for you. Very candid conversations about price and their revenue model. They're not interested in having you as a one-time customer but rather would prefer to keep you satisfied with their service and keep you as a life-long customer...something all businesses should strive for. Will and already have recommended for friends and family. More

Everyone I came into contact with was friendly, courteous and professional. I purchased the only M35h they had in stock (and expect to have for quite some time) so there wasn't as much wiggle room on price and professional. I purchased the only M35h they had in stock (and expect to have for quite some time) so there wasn't as much wiggle room on price as I had hoped, which is why I gave that a 4 (they did budge a little bit). They've offered extensive training on this vehicle, which so far I haven't needed or had time for. They also let me drive the car off the lot and followed me to my office to pick up the check, which saved an extra trip back to the dealership, so customer service is really a 5+! More