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INFINITI of Lynnwood

Lynnwood, WA

4.6
525 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 525 reviews

January 30, 2023

I am very satisfied with this dealer, service department is great! have been taking May Infinity QX60 for service there for few years, Joel is creat, professional, helpful, always takes care of what I need More

by e.eallard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel White
January 09, 2023

They never keep their word. They always want to upsell their service. Incompetent staff members. More

by st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
Jan 09, 2023 -

INFINITI of Lynnwood responded

Thank you for your feedback. We are sorry to learn you were unhappy with your visit and we would love the opportunity to discuss your experience in more detail. Please reach out to our Management team at customercare@infinitioflynnwood.com with your contact information or (425) 409-6274 in order for us to discover how we could have provided a better customer experience for you. We look forward to hearing from you and earning back your trust and confidence in our team.

August 28, 2022

My first visit- I felt welcomed, car was cared for and I left confident. I will be back! More

by kimikim9901
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 17, 2022 -

INFINITI of Lynnwood responded

We look forward to seeing you next time! Thank you for your visit and for taking the time to share your kind review. We appreciate you and your business and are happy that your first experience with our team was a positive one. We are happy to have you in the INFINITI of Lynnwood family!

August 21, 2022

Infiniti of Lynwood is a beautiful facility that is welcoming to all, be it for searching for a new vehicle or vehicle maintenance. The service department has convenient online scheduling as well as dr More

by Kahupere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Schut
Oct 17, 2022 -

INFINITI of Lynnwood responded

Thank you for your kind review and recommendation and for allowing our team to assist you. It is our pleasure providing you with exceptional customer care and we are grateful for your continued trust and loyalty. We appreciate you and your business and will look forward to your next visit with us. Thank you for continually choosing INFINITI of Lynnwood!

July 15, 2022

Hands down the best car purchasing experience I have had (and I have bought many cars). The team at Infiniti of Lynnwood, from the Mechanic to the GM, was first class. They could not have done more to make More

by Mike C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
July 14, 2022

The employees at Lynnwood Infinity are knowledgeable, professional, friendly & make every attempt to be certain the customer is happy with the work completed & looking forward to a return appointment. More

by gwynnetaylorme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel White
April 21, 2022

After 4 hours of second diagnostic $520 dlls and ask for another $480 dlls more for extra 3 hours of labor ? And no solution? I will never do business again with infiniti More

by Carlos N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Benjamin Lutz
November 20, 2021

Rapid response with great and helpful staff! Mauricio Monico was my salesman and answered all my questions and helped me me purchase a dream car of mine! Will buy another vehicle from them and will recom More

by jordan mccathron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Monico
Dec 02, 2021 -

INFINITI of Lynnwood responded

Jordan, thank you for your 5 star review and recommendation for Mauricio and our team at INFINITI of Lynnwood. Congratulations on your new car and we are very happy to hear that your experience was an exceptional one and we welcome any opportunity to assist you and your family and friends in the future. Thank you again for choosing INFINITI of Lynnwood and have wonderful holiday season!

Dec 02, 2021 -

INFINITI of Lynnwood responded

Jordan, thank you for your 5 star review and recommendation for Mauricio and our team at INFINITI of Lynnwood. Congratulations on your new car and we are very happy to hear that your experience was an exceptional one and we welcome any opportunity to assist you and your family and friends in the future. Thank you again for choosing INFINITI of Lynnwood and have wonderful holiday season!

August 29, 2021

Repaired my car efficiently & thoroughly. I will be returning in the future. More

by kclarkrn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Waterman
Oct 22, 2021 -

INFINITI of Lynnwood responded

kclarkrn1, Thank you so much for taking the time to leave us a review. We are happy that you had a 5-star experience here at INFINITI of Lynnwood. We look forward to seeing you in the future!

August 13, 2021

I brought my Infiniti in for some warranty work. I did not purchase the vehicle at Infiniti of Lynwood but Denise Waterman was very friendly, knowledgeable and helpful. She really is an asset to you bus More

by Matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Waterman
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