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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
513 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 513 reviews

June 29, 2023

Service was outstanding. Joel was friendly and knowledgeable and answered all my questions. I will be using this location for all of my oil changes etc. More

by Paula.harrigan99
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel
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Jul 01, 2023 -

INFINITI of Lynnwood responded

Thank you Paula for your kind review and for allowing Joel and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Lynnwood!

June 28, 2023

Horrible service. damaged my car, and tried to blame me when I haven’t had my car for 30 days from the dealership More

by calvinthartley
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Kyra. Jason lonsdale. Maruiceio
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June 28, 2023

Greeted when I arrived. I was getting an oil change. He had done his homework on my vehicle and there were 3 other services I needed. I okayed them and he arranged a ride More

by pjlittrell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Jun 28, 2023 -

INFINITI of Lynnwood responded

Thank you for choosing INFINITI of Lynnwood and for allowing Ben and our team to assist you with your service needs. We are happy that your visit was a positive customer experience from start to finish and we will look forward to seeing you next time! We appreciate you!

June 27, 2023

I am very satisfied with my experience at the dealership. My service consultant Ben Lutz was very knowledgeable and gave me a proper estimate of the required service and the cost. More

by Nancy Babu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Jul 01, 2023 -

INFINITI of Lynnwood responded

We appreciate you Nancy! Thank you for allowing Ben and our team to assist you with your service needs and for sharing your 5 star review. We will look forward to your next visit with us.

June 27, 2023

I trust them to take care of my infinity. i especially like that they picked up my car and saved me the drive. More

by judithpieper
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Jul 01, 2023 -

INFINITI of Lynnwood responded

Thank you Judith for your 5 star review and for choosing INFINITI of Lynnwood. It is our pleasure providing you with exceptional customer care and we look forward assisting you again. We appreciate you and your business

June 26, 2023

Very thorough review of due service check list with flexibility to allow me to picks service schedule. Great oil change experience. Enjoyed my nice and clean car afterwards! Thanks Ben! More

by marytor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
June 26, 2023

Always happy with the service I receive each time I’ve come in. Ben is always helpful and considerate. More

by angi64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
June 26, 2023

I was satisfied with the maintenance on my car. I was informed when my vehicle going to finishing More

by rickphaisanti
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Jul 01, 2023 -

INFINITI of Lynnwood responded

Thank you Rick for your 5 star review and for choosing INFINITI of Lynnwood. We appreciate you and your business!

June 24, 2023

The service department people were nice. And the car report we received was very informative and helpful. More

by naomi_maxey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name. Sorry
Report | Print
Jun 26, 2023 -

INFINITI of Lynnwood responded

Thank you Naomi for your visit and kind review. We are happy to learn that your experience was a positive one. We appreciate you!

June 24, 2023

All is good except the wait time. I had a 9am appt and was not done until almost noon. Long time in your waiting room. More

by karenandbob
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Jun 26, 2023 -

INFINITI of Lynnwood responded

Thank you for your visit and for your feedback. We are sorry that your appointment with our team was longer than expected and we apologize for any inconvenience this may have caused. We look forward to the next opportunity to assist you and provide the full 5 star experience we strive for. Thank you for choosing INFINITI of Lynnwood, we appreciate you and your business.

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