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INFINITI of Flemington (Ciocca)

Flemington, NJ

4.8
2,257 Reviews

204 US-202

Flemington, NJ

08822

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2,257 Reviews of INFINITI of Flemington (Ciocca)

September 25, 2023

The service is great, and Michael is very helpful and knowledgeable. Great overall experience and also our technician Peter Erickson. More

by JOSESOTO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Daly
Sep 29, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you very much for such a great review, JOSESOTO! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 22, 2023

Thank you Robert, Steve and Dave at Flemington with our new purchase! Everything went well and smooth. We love our car thank you guys again! More

by huongtl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, David Younan, Robert Presuto
Sep 29, 2023 -

INFINITI of Flemington (Ciocca) responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

September 11, 2023

Excellent service and dependability as always! ! Loaner car is always a real perk. Helps me think about what car is next! More

by SEAGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hickman, Michael Daly
Sep 19, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 09, 2023

This dealership was very helpful in me getting my new vehicle. The sales man and manager help find me the best possible financing solution. Also sales manager was as helpful as you can get in helping wit More

by ps189pvincent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, Rob Wolf
Sep 11, 2023 -

INFINITI of Flemington (Ciocca) responded

We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 02, 2023

As usual just another great experience with Steve and the entire group here. They just get it. . More

by greggp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ambrosio
Sep 05, 2023 -

INFINITI of Flemington (Ciocca) responded

Hi Gregg, thanks for the recommendation. Our team at INFINITI of Flemington values your feedback and looks forward to seeing you again soon.

August 24, 2023

The entire process was easy and efficient from initial repair consult to drop off to auto return. Excellent customer service. More

by TRQUIGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Daly
Sep 06, 2023 -

INFINITI of Flemington (Ciocca) responded

TRQUIGLEY, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 21, 2023

I went to INFINITI of Flemington today to get my car inspected for a leak on the passenger side. When I took the appointment, I was assured diagnosis for $100. When I reached the dealership after drivin More

by Sunil Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Heyducek, Michael Daly
Aug 22, 2023 -

INFINITI of Flemington (Ciocca) responded

Hi Sunil, we apologize for your experience with us. A diagnosis for a water leak can be lengthy to find the root cause, and can get complex quick. Unfortunately, we were not able to give you an exact price for an open-ended repair when we don't even know the extent of the repairs. We take our feedback very seriously, and would like to do our best to fix this issue for you. Please reach out to our team at (908) 782-6868 at your earliest convenience to see how we can resolve this.

More
August 19, 2023

I had a great experience at the Flemington INFINITI. Everyone was so nice and helpful. More

by Delfinis908
Recommend Dealer
Yes
Employees Worked With
Robert Montgomery, Steve Kiley, Rob Heyducek, Michael Brandt, Paul Hickman, David Younan, Robert Presuto, Tom Ashforth, Rob Wolf, Michael Daly
Aug 22, 2023 -

INFINITI of Flemington (Ciocca) responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 16, 2023

Bought my car there and have been getting it serviced there since. The service guys are awesome!! More

by TeeTee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Ambrosio, Michael Daly
Aug 16, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you so much for the great review, TeeTee! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 15, 2023

The staff very friendly, talk to you with respect and take their time explain everything to the customer. Friendly atmosphere drawn me to wanting have my car serviced there. More

by PENPTREHAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Heyducek, Paul Hickman, Michael Daly
Aug 15, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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