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INFINITI of Flemington (Ciocca)

Flemington, NJ

4.8
2,257 Reviews
Call Dealership (908) 782-6868
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204 US-202

Flemington, NJ

08822

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2,257 Reviews of INFINITI of Flemington (Ciocca)

October 21, 2023

We chose Flemington Infiniti because of the pleasant and reliable staff and service. The salesman Rob Wolf, the sales manager. Steve Kiley, and the service manager, Michael Daly, are a pleasure to deal wit More

by CAFCO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wolf, Steve Kiley, David Younan, Michael Daly
Report | Print
Oct 27, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for the great review, CAFCO! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 20, 2023

Efficient, courteous , and since work couldn’t be done that day gave me a loner More

by MACHOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Daly
Report | Print
Oct 20, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for the great review, MACHOL! We apologize for any inconvenience caused by not being able to work on your vehicle same day. However, we are happy we were able to get you a loaner in the meantime. We hope to see you again soon!

October 12, 2023

Great service, and they were in contact with me. Love the video from service and being able to text with Stephen. Very pleased More

by dorh417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Ambrosio, Michael Daly
Report | Print
Oct 16, 2023 -

INFINITI of Flemington (Ciocca) responded

We are so glad to hear this, dorh! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 10, 2023

The service dept is wonderful. Michael is very courteous and responds well to my questions. More

by SUZANNE H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kiley, Rob Heyducek, Michael Brandt, Paul Hickman, David Younan, Michael Daly
Report | Print
Oct 16, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 06, 2023

I love infinity the service was a 10 i was given a 2023 loner vehicle until my service was complete staff was so nice and friendly I will definitely come back for my vehicle to be serviced and highly rec More

by lakeirap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Heyducek, Paul Hickman, Michael Daly
Report | Print
Oct 06, 2023 -

lakeirap responded

All around service was a 10 highly recommend

October 06, 2023

Experience with the dealership I can't really say I can say that Stephen is on top of it keeping me updated More

by CHRISTINAROSENORMAN
Recommend Dealer
Yes
Employees Worked With
Stephen ambrasio
Report | Print
Oct 10, 2023 -

INFINITI of Flemington (Ciocca) responded

We are so glad to hear this, Christina! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 02, 2023

Brought in my QX50 for it's first service. Mike is a true professional. Always a pleasure to see him. He treats you respect and honesty. Absolutely no pressure. And as always my salesman Robe More

by Toms 15 Sentra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen the receptionist, Steve Kiley, Rob Heyducek, Robert Presuto, Michael Daly
Report | Print
Oct 02, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you very much for such a great review, Tom! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 02, 2023

Sales and service are always top notch here! Our issue was resolved and Michael was very knowledgeable and helpful with our issue. More

by Keith O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Ambrosio, Robert Presuto, Michael Daly
Report | Print
Oct 02, 2023 -

INFINITI of Flemington (Ciocca) responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 28, 2023

Great customer service that provides detailed information on work needed along with an informative video. More

by ezdevaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hickman, Michael Daly
Report | Print
Sep 29, 2023 -

INFINITI of Flemington (Ciocca) responded

ezdevaney, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 28, 2023

Very satisfied customer Michael and Steve are always very professional , polite and willing to go the extra mile More

by JANICE3
Recommend Dealer
Yes
Employees Worked With
Michael Daly, Michael Daly
Report | Print
Sep 29, 2023 -

INFINITI of Flemington (Ciocca) responded

We are so glad to hear this, Janice! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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