INFINITI of Escondido

Great service Overall amazing experience. No nonsense, transparent approach. I would recommend this dealership to anyone. They didn’t hide anything and I signed off Overall amazing experience. No nonsense, transparent approach. I would recommend this dealership to anyone. They didn’t hide anything and I signed off on exactly what I expected. More

Repair Service was good and very quick I didn't have an appointment but was still seen immediately. Ms. Cass was great and provided friendly customer servi Service was good and very quick I didn't have an appointment but was still seen immediately. Ms. Cass was great and provided friendly customer service. More

Excellent Customer Service Thanks to Evan for the excellent and quick customer experience. Everything went great and he provided additional reccomend services and helped cleanup Thanks to Evan for the excellent and quick customer experience. Everything went great and he provided additional reccomend services and helped cleanup the outstanding recalls I had. Thanks! More

Great Experience!!! Got the problem solved. No more squeaks and creaking. Evan got me in and out of the quickly and efficiently. Would highly recommend him and the staff Got the problem solved. No more squeaks and creaking. Evan got me in and out of the quickly and efficiently. Would highly recommend him and the staff there at Perry. More

Amazing customer service Thomas was awesome ! He made it super easy to transition into my new Infinti. Super helpful and kind. I would totally recommend going to him! Thomas was awesome ! He made it super easy to transition into my new Infinti. Super helpful and kind. I would totally recommend going to him! More

Service Advisor was really good Service advisor was amazing. My concern on my vehicle was not corrected though. I will be returning to have the problem fix. I hope they can fix it Service advisor was amazing. My concern on my vehicle was not corrected though. I will be returning to have the problem fix. I hope they can fix it More

Survey for Lindsey Lindsey did a great job informing me of what needed to be done as I specifically stated. There was no added item on the service request other what I c Lindsey did a great job informing me of what needed to be done as I specifically stated. There was no added item on the service request other what I came in for. She informed me of additional work that needed to be done which I couldn’t do that day. And I appreciated Lindsey offering me a loaner car. Thank you Lindsey. More

Lindsey was great Lindsey helped me out with my car issue (rodents chewed through some wiring). She got me in and out very quickly and painlessly, and her customer serv Lindsey helped me out with my car issue (rodents chewed through some wiring). She got me in and out very quickly and painlessly, and her customer service was excellent! She made sure to consistently check in with me and keep me posted, and it was my best experience at Infiniti thus far. More

My worst experience I took my car to infiniti perry, because the rear wheel had a bad noise . They could not find it’s reason and after 12 days they replace the rear shoc I took my car to infiniti perry, because the rear wheel had a bad noise . They could not find it’s reason and after 12 days they replace the rear shocks!!! and I paid 400$. It was good for 3 hours and after that the noise was as same as before. I said them and after that their technician said it’s because of the brake pads. Their supervisor said that the price for 4 pads is 475$ but we do it for 225$. I paid that but after 2 days I noticed that they replace just rear brake pads !! I just can say “ I am really sorry for them” More

Excellent Fast and friendly service, I would definitely recommend this team to my friends and family. Thanks again for both of your help and patience you made i Fast and friendly service, I would definitely recommend this team to my friends and family. Thanks again for both of your help and patience you made it extremely easy to exchange my lease! Happy Holidays 😊 More