INFINITI of Elk Grove

Best experience Excellent customer service within all departments from service to sales to finance. Still enjoying my 16 Q50! Infinity of Elk Grove is the best and co Excellent customer service within all departments from service to sales to finance. Still enjoying my 16 Q50! Infinity of Elk Grove is the best and comes highly recommended if you are looking to upgrade. More

New Q50 :) Will was a great salesperson, who made the car buying experience easy and enjoyable. The finance process was also simple and quick with the expertise Will was a great salesperson, who made the car buying experience easy and enjoyable. The finance process was also simple and quick with the expertise of Farhan. I will definitely be back to infinite of Elk Grove for my next vehicle purchase. More

Great customer service as well as experience. Great teamwork . Mr Jack Sung was the first to recommend the Vechicle I purchased . He pointed me in the direction of Mr Will N as well as experience. Great teamwork . Mr Jack Sung was the first to recommend the Vechicle I purchased . He pointed me in the direction of Mr Will Ng , who did a great job of putting the deal together along with the other Players. More

Satisfying and Superior Service From the get go, we could sense and feel that William, Todd, Steven, and Farhan were driven to meet our every need and provide us with utmost satisfac From the get go, we could sense and feel that William, Todd, Steven, and Farhan were driven to meet our every need and provide us with utmost satisfaction. Will and Todd was especially tenacious in finding the vehicle with the specific features that we were looking for, Steven went out of his way to accommodate the limitations in our budget, while, Farhan was very thorough in going over the financial details of the purchase. INFINITI of Elk Grove was actually our first stop for what would have been a lengthy process of shopping for a new vehicle, but due to the accommodations we received during our visit and the great deal that was offered (of course it also helps that the QX30 is an exceptional vehicle), it was truly such an efficient and pleasing experience that they also became our last stop. We purchased a GL450 from MB Sacramento a few years back and we thought that was a great experience. Our recent purchase from INFINITI of EG topped that 10 folds! More

Great experience Infiniti of Elk GROVE provided me with the best customer service. The salesmen are very helpful and friendly. I worked with Alan and Will who listened Infiniti of Elk GROVE provided me with the best customer service. The salesmen are very helpful and friendly. I worked with Alan and Will who listened to my needs. Neither of them were overly aggressive but showed a true desire to assist me. I would definitely recommend that others give them a shot when looking for a new car. I am very pleased with my purchase and I feel confident that the dealership will continue to take care of my needs. More

Excellent Sales Experience and Customer Service Will Ng was extremely knowledgeable and customer-focused. He was tenacious in finding our Q70L with a tight deadline. He was very responsive, friendl Will Ng was extremely knowledgeable and customer-focused. He was tenacious in finding our Q70L with a tight deadline. He was very responsive, friendly and patient in responding to our inquiries. When we came to pick up the car we purchased, everything was ready. He gave us an excellent orientation to the car and offered to be available for questions should the need arise. We would recommend Will to friends and colleagues! More

Excellent Internet and In Person Experience I found the car on online and made an inquiry. From that moment I had the most courteous and professional experience possible. I highly recommend see I found the car on online and made an inquiry. From that moment I had the most courteous and professional experience possible. I highly recommend seeing Alan Maes! And see Farhan for finance. More

Excellent Customer Engagement and Sales Experience March 15, 2017 Infinity Management & Ownership, My wife and I had the great experience of leasing a 2017 QX80 at your Elk Grove Infinity facilit March 15, 2017 Infinity Management & Ownership, My wife and I had the great experience of leasing a 2017 QX80 at your Elk Grove Infinity facility. Congratulations on running such a quality establishment and providing a consistent and rewarding user shopping experience. We live in Loomis so it's a trip for us to visit your Elk Grove dealership, but it was highly recommended and it certainly lived up to the recommendation. I would like to single out an outstanding employee who has served us with product knowledge, professionalism, and personalization. That employee is William Ng. He managed our purchase from introducing the infinity SUV line to the finest detail of features and benefits. He made us feel so comfortable with our decision given the fact we had not purchased a new car in over 20 years. Will even drove up to our home from Elk Grove to Loomis to pick up our new QX80 and take it back to the dealership for the LuxCare application. Quite honestly, all the employees that we have interacted with have just been overachievers in their fields and stations including Anthony, Dealership Manager and Farhan, in Finance. We thank you for your management and leadership skills in creating and maintaining a fine dealership. Regards, Gary & Debra Cain More

Alex Saeteurn is the Sales Specialist to deal with!! We had a great overall experience at this dealership starting with Alex and including Wilton, Will and Anthony. Very customer focused. Would recommen We had a great overall experience at this dealership starting with Alex and including Wilton, Will and Anthony. Very customer focused. Would recommend to others. More

Welcoming. Honest. I went in to look at a Mercedes C250 that they had on the lot. It took a while for someone to get to me but after that they welcomed me, asked how I w I went in to look at a Mercedes C250 that they had on the lot. It took a while for someone to get to me but after that they welcomed me, asked how I was doing and what I had come in for. Alan was the gentleman who greeted me and was there through the car buying process. He is very honest and straight foward. Values your time as well. More