INFINITI of Elk Grove

Great Customer Service! I bought a new Q50 and had a great experience purchasing it. My Husband and I were helped by Oswaldo, Christian, and Farhan who made sure all our nee I bought a new Q50 and had a great experience purchasing it. My Husband and I were helped by Oswaldo, Christian, and Farhan who made sure all our needs were met. In addition, the sales manager Steve was very helpful and made sure we were happy with our purchase. I would certainly refer my friends and family to Elk Grove Infiniti. More

Excellent customer service William Ng was very professional and provided outstanding customer service. He made me felt like it wasn’t just a sale for him but actually tried to g William Ng was very professional and provided outstanding customer service. He made me felt like it wasn’t just a sale for him but actually tried to get me the best deal possible. He was patient and had a lot of knowledge regarding the car. Thanks Will Ng! More

The Place to Buy! This is my second new car purchase from Elk Grove Infiniti and first time being helped by Christian. Christian was great to work with. He, by far, was This is my second new car purchase from Elk Grove Infiniti and first time being helped by Christian. Christian was great to work with. He, by far, was the most knowledgeable salesman I have ever met. I find it pretty annoying when I am trying to buy a product and I am more knowledgeable of the features and functionality of said product. Not here. Christian knew every aspect of the car (Q50) and thoroughly explained them to me. I was impressed. When it came time to negotiate, there was no B.S. I knew the terms I wanted and Christian did what he needed to make the sale. He didn’t waste my time playing games. Everything was straight forward and I am one happy customer. More

Great experience and great deal I recently went in for service on my 2009 G37 with over 150K miles. Unfortunately the cost to repair some issues were a lot more than I wanted to spe I recently went in for service on my 2009 G37 with over 150K miles. Unfortunately the cost to repair some issues were a lot more than I wanted to spend on a car with that many miles. William Ng totally took care of me. Gave me a great trade in value for my G37 (by the way I really loved that car) and got me into a brand new Q50S. Infiniti of EG made this one of the easiest and comfortable car purchases in my life. They had so many models with every feature on them it was tough to decide for me, but they made the numbers work and I left the same day driving a brand new beautiful Q37S and left my G37 with them. Car washes for LIFE!!! That is simply one of the best values you can get. My previous G37 was always clean since I had also purchased that through Infiniti of EG. The owner (John Driebe) even checked on me to make sure I was being taken care of there. These guys are number 1 for a reason. More

Great dealership to work with The sales guy Alan was great to work with. He got me a super deal and got me exactly what I was looking for. The dealership works really hard to get y The sales guy Alan was great to work with. He got me a super deal and got me exactly what I was looking for. The dealership works really hard to get you in a car that you’ll love and get you the payment that fits your budget. This was the easiest time I had buying a new car. You get free car washes and your first oil change is complementary. In a couple of years my wife will be needing a new car and our first stop will be at Infiniti Elk Grove. I highly recommend them, two thumbs up. Thanks again More

Great Staff! I recently went to Infiniti of Elk Grove to possibly trade my 2014 QX70 for a new Infiniti. I talked to the sales manager (Steve Adragna) who introduc I recently went to Infiniti of Elk Grove to possibly trade my 2014 QX70 for a new Infiniti. I talked to the sales manager (Steve Adragna) who introduced me to sales associates Todd Ritter and Alan Maes. Everyone from management on down were extremely professional, and likeable. I was shown a vehicle I was interested in, took a test drive, was given an extremely fair/accurate trade in evaluation on my QX70 - and never once felt pressured. This dealership is high competency low pressure! The vehicles may be more expensive than other brands, but as in life, you get what you pay for. Thank you for such a great experience! More

Excellent Anthony triggs was very helpful answering warrenty questions. He has gone above and beyond to look into my concract and make phone calls for me to ask Anthony triggs was very helpful answering warrenty questions. He has gone above and beyond to look into my concract and make phone calls for me to ask the right questions More

Excellent Service with Knowledgeable Staff Start to finish, the buying experience was thoughtful, reasonable and enjoyable. I highly recommend working with Alan. There were no surprises and fas Start to finish, the buying experience was thoughtful, reasonable and enjoyable. I highly recommend working with Alan. There were no surprises and fast approvals. Great! More

Excellent service This being my first experience buying a car I was nervous. Anthony went above and beyond to make my experience amazing. He walked me through everythi This being my first experience buying a car I was nervous. Anthony went above and beyond to make my experience amazing. He walked me through everything making sure I was happy with my decision. I am thankful for all his help and would highly recommend moving forward. More

Happy as a clam We went into Infiniti of Elk Grove to look for a q50 unfortunately our credit wasn’t as great as it could been. Luckily Mohammed was persistent in get We went into Infiniti of Elk Grove to look for a q50 unfortunately our credit wasn’t as great as it could been. Luckily Mohammed was persistent in getting us into a car that we truly wanted and were satisfied with. It was a very rough start and we began to loose hope but luckily he found something that we thought would be out of reach and made it work!!! We walked out with a q50 and we are so happy! He has went above and beyond to take care of us. Definitely is a great salesman! Would definitely recommend Infiniti of Elk Grove to friends and family. THANK YOU INFINITI OF ELK GROVE !! More