INFINITI of Elk Grove

Ashley was incredibly helpful. She got me Lyfts to work and back and overall very pleasant to work with. She kept me updated on all the repairs and repair times and even gave me a She got me Lyfts to work and back and overall very pleasant to work with. She kept me updated on all the repairs and repair times and even gave me a discount that she didn’t need to! More

Jim is great! Very knowledgeable, not pushy and he’s funny. Highly recommend him for your next big purchase. Very knowledgeable, not pushy and he’s funny. Highly recommend him for your next big purchase. More

Lee was amazing! Made the whole process an ease. Would buy again for sure! 👍 thank you Made the whole process an ease. Would buy again for sure! 👍 thank you More

Infiniti of elk Grove had a great selection of vehicles. Couldn’t have been happier with their facilities. The lot was clean, organized, and easy to navigate. Jim Trenner was a consummate professi vehicles. Couldn’t have been happier with their facilities. The lot was clean, organized, and easy to navigate. Jim Trenner was a consummate professional in dealing with throughout the sale. Jim was kind, funny, informative, and a pleasure to deal with. It was a no pressure process which I appreciate. The financing department was very helpful and informative going through the process. If you’re going to purchase a vehicle at infinity of elk Grove, make sure you ask for Jim! More

I cannot speak highly enough of Ashley, the exceptional service department personnel at Elk Grove Infiniti. From my very first interaction with her, I knew I was in for a remarkable experience. Ashley's pr service department personnel at Elk Grove Infiniti. From my very first interaction with her, I knew I was in for a remarkable experience. Ashley's professionalism, warmth, and dedication to customer satisfaction are truly commendable. Having dealt with her on multiple occasions, I can confidently say that Ashley consistently goes above and beyond to ensure that customers like myself are taken care of. Her attention to detail and ability to anticipate my service needs have left a lasting impression on me. What truly sets Ashley apart is her genuine care for her clients. During my recent visit, even though I had an appointment scheduled with someone else, she noticed me and took the initiative to assist me promptly. I think the original guy wasn't in at the moment. This level of personalized attention is rare and makes a world of difference. In short, Ashley is an invaluable asset to Elk Grove Infiniti, and I wholeheartedly recommend her to anyone seeking exceptional service. Her dedication, professionalism, and kindness are truly second to none. Thank you, Ashley, for making every visit to the service department an absolute pleasure! More

Very helpful staff and a relatively easy process to purchase. Jim was easy to work with! purchase. Jim was easy to work with! More

Very friendly and helpful staff. Got along famously with Jim Trenner. We have a lot in common, especially music. Got along famously with Jim Trenner. We have a lot in common, especially music. More

Very professional crew with exceptional customer service! My wife and I have bought 2 cars from MAZDA/INFINITI of Elk Grove and we look forward to continuing our business with them. An overall fantastic expe My wife and I have bought 2 cars from MAZDA/INFINITI of Elk Grove and we look forward to continuing our business with them. An overall fantastic experience and shout out to Jim and Francisco for their extraordinary work. More

The customer service has been exceptional, and I appreciate it. Everyone has been very helpful and friendly, and I’m greeted with smiles when I walk in - something that doesn’t happen so much these appreciate it. Everyone has been very helpful and friendly, and I’m greeted with smiles when I walk in - something that doesn’t happen so much these days. I can always depend on the work being done in a timely manner, and done correctly the first time. My service advisor always reviews the service reports and advisories with me, as well as covering all my options. My qx60 is aging but runs so well and I know I’m in good hands! More

Jim is Great thank for the advices and thank for making it happen.. would recommend anybody with Jim ask for him.. it happen.. would recommend anybody with Jim ask for him.. More