INFINITI of Elk Grove

Every time I bring my car in for service the service employees are always very friendly and courteous. They explain the services that will be provided and any concern they find upon inspection of the ve employees are always very friendly and courteous. They explain the services that will be provided and any concern they find upon inspection of the vehicle. Ashley Richey is usually my service adviser. She is very knowledgeable about the services being provided and how long it is expected to take. She strives to make sure people bringing their car in for service, understand the benefits of the service and feel secure that their car is safe and functions efficiently and well. More

Great service and attention to detail from the service advisor Ashley. She was extremely personable and meticulous....she even noticed some interior trim issues that I hadn't! My only issue is that the te advisor Ashley. She was extremely personable and meticulous....she even noticed some interior trim issues that I hadn't! My only issue is that the technician checked off the wiper blades as inspected, but the drivers side wiper blade had about 4-5" of loose blade - discovered on the wat home as it started to rain... More

I called the dealership and Lee answered the phone at 5:15. My family and I were in Roseville and we’re going to drive to Elk Grove to look at two vehicles on the lot. When we showed up 50 minutes later 5:15. My family and I were in Roseville and we’re going to drive to Elk Grove to look at two vehicles on the lot. When we showed up 50 minutes later Lee had both vehicles pulled out in front and ready to test drive. Lee was top notch! Great buying experience! More

I have been a customer of Infiniti of Elk Grove for over 15 years, both sales and service. Never disappointed with either. I have been dealing with Ashley for the last several years. She is always pleasant 15 years, both sales and service. Never disappointed with either. I have been dealing with Ashley for the last several years. She is always pleasant and helpful. I always ask for her when scheduling an appointment. More

Best dealership I've ever been to! Customer service is excellent and the staff is efficient warm and friendly. Ashley Richey has handled my regular service appointments a few times now and is beyond aweso excellent and the staff is efficient warm and friendly. Ashley Richey has handled my regular service appointments a few times now and is beyond awesome. Thank you Elk Grove Infiniti for a great experience every time! More

They made the process super easy and comfortable. I had a total loss and they helped the through it and into a new vehicle! Stayed in touch and made sure I was 100% in love with my new addition to the family total loss and they helped the through it and into a new vehicle! Stayed in touch and made sure I was 100% in love with my new addition to the family. More

Last New Years Eve day....I found a used car on their lot and contacted them. From the first contact, they were helpful and friendly. Charly made me feel at ease and comfortable and I was able to painlessly and contacted them. From the first contact, they were helpful and friendly. Charly made me feel at ease and comfortable and I was able to painlessly go through the process of finding a reasonable lender for not so perfect credit, and then was pleasantly surprised to get all kinds of perks with my purchase, like free car wash for the life of my car at their dealership, as well as free first oil change and lots of coupons for future service. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP!. More

Had a very transparent and easy going experience in buying out my vehicle lease. Lee was friendly and efficient in moving along the process, while also ensuring that all of my questions were answered. buying out my vehicle lease. Lee was friendly and efficient in moving along the process, while also ensuring that all of my questions were answered. More

Was a pleasure working with Lee. Not one complaint. He was very helpful and made it easy and non stressfully. Would definitely go to Lee again. was very helpful and made it easy and non stressfully. Would definitely go to Lee again. More

Wonderful place to do business with the whole team is very professional friendly and respectful I will do business with this dealership again thank you all, it was a pleasure! very professional friendly and respectful I will do business with this dealership again thank you all, it was a pleasure! More