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INFINITI of Clarendon Hills - Service Center

Clarendon Hills, IL

4.8
264 Reviews

264 Reviews of INFINITI of Clarendon Hills - Service Center

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October 23, 2020

After having our truck for more the 30 days Charging us After having our truck for more the 30 days Charging us 5000.00 and to this day the truck still does run right Bad c More

by lesbia1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Harlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

INFINITI of Clarendon Hills responded

We are sorry to hear about your troublesome experience. Please reach out to us at (630)-468-9000 so that we can rectify your situation and work towards creating an awesome experience for you. Thank you for choosing Infiniti of Clarendon Hills, we truly value you as a customer. We hope to hear from you soon.

September 30, 2020

I have been going to Infinity of Clarendon Hills for service since I bought my QX60 there in 2014. Their service has been consistently expert, reliable and easy to deal with. I have been impressed by al More

by pmmulcahy60525
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Chmielewska
Oct 01, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your awesome feedback. Thank you for continued business, we truly value you as a customer and look forward to serving you for years to come!

September 29, 2020

Even though there is an Infiniti dealership closer to my home, I prefer traveling to Clarendon Hills due to better service and overall attractiveness of the dealership. More

by vicsQX80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Chmielewska
Sep 29, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your kind words. Thank you for making the trip to come see us! We appreciate your continued business!

July 16, 2020

Infiniti of Clarendon Hills is the best dealership and service department I have ever dealt with. Very helpful and courteous. Purchasing and service are great experiences there. More

by DJ
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mekhiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Chmielewska
Jul 16, 2020 -

INFINITI of Clarendon Hills responded

DJ, thank you for your review! We are so happy to hear that you have continuously enjoyed our services. Thank you for your business, we appreciate you putting such trust in us! We look forward to serving you for years to come!

July 16, 2020

Service department is professional, courteous and friendly. Anna is a pleasure to work with. Great service and reasonable prices. Clean facility with helpful and outstanding staff. More

by oscar_roman_nismo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Chmielewska
Jul 20, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We are so happy to hear that our staff was able to create an awesome service experience for you. Thank you for your business, we look forward to your next visit!

June 17, 2020

I wanted to extend my warranty. After several attempts, phone call, eight emails, including emails to the manager no luck. I even drove to the dealership during a pandemic. I cannot get a response. I w More

by Mark A
Recommend Dealer
No
Employees Worked With
Peter Korallus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

INFINITI of Clarendon Hills responded

Mark, someone from our staff has reached out to personally about your situation. We hope to hear form you soon.

June 03, 2020

They were very helpful, lisa krop stayed in contact with me every step of the way and was amazing to work with and very realistic and friendly, and when the deal was passed to jeff Zietler he made sure he d More

by conman23
Recommend Dealer
Yes
Employees Worked With
Jeff Zeitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Krop
Jun 03, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate you taking the time to let us know about your experience. We are pleases to hear that you were well taken care of by our staff. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business! We hope you enjoy your vehicle for many miles!

May 13, 2020

I have been very happy with the Infiniti of Clarendon Hills service department and their convenient scheduling and them keeping my QX80 in tip top shape. More

by BH
Recommend Dealer
Yes
Employees Worked With
Anna Chmielewska
May 15, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate the perfect five star rating. We are pleased to hear that you are always well taken care of at our service department. Thank you for your continued business, we look forward to your next visit!

May 11, 2020

Good people work at this dealership. Mr. Rishi is very good salesman, he got me good vehicle. Financial transactions took care by Mr. Jacob very smoothly.. More

by Khiz_khan
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rishi Nath
May 13, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your kind words. We are glad you had a great experience at our dealership. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!

May 02, 2020

Service review Very pleased with the service that I receive when I visit your dealership. Service writer is top notch . Disappointed that there was no coffee servic More

by lessnerfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
May 06, 2020 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate you taking the time to let us know about your service experience. In an effort to protect our customers from Covid19 we have chosen to suspend our commonly used amenities. We apologize for the inconvenience.

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