INFINITI of Clarendon Hills

Used car Great people over there! Very nice and professional didn’t try to sell me extras I didn’t want. Thanks Andreas for all your help. Great people over there! Very nice and professional didn’t try to sell me extras I didn’t want. Thanks Andreas for all your help. More

Great experience, but have constructive feedback I was in the market for a vehicle and had a long string of sleazy dealership experiences from Nissan Autobarn of Evanston and Grossinger Kia - DO NOT I was in the market for a vehicle and had a long string of sleazy dealership experiences from Nissan Autobarn of Evanston and Grossinger Kia - DO NOT go to those places. I was being seen as a number there and had very little time with the cars. The salesman spent more time with what my pocketbook could offer. These dealerships also did a negative number of wrong doings on my credit, which wasn't great to begin with. INFINITI of Clarendon Hills was a recommendation to me from a colleague for quite some time, and each time I stated that I didn't want a luxury car - can't afford, but cool to have. After having my string of bad experiences, I was talked into working with them. My colleague actually helped formulate the deal, as that was also a pain point for me. INFINITI of Clarendon Hills immediately asked if I wanted anything to drink. We spent a lot of time with the car (2015 Kia Optima). My overall experience was really great and they worked with my credit situation and got me the best deal I've ever received (for my situation). After spending about 4 hours at the dealership, I drove away with the car - happy as ever. However, while engine was pretty much new with only 28,700 miles - it really needed better tires and brakes, which I later realized. I wish I had asked them to service for those. I also wish they had just made sure the car was set to go. The price of my car was a fraction of what they'd get for an Infiniti, so I don't understand why the brakes and tires were neglected, so the car wasn't entirely 100% up to date. They could say, "Well, we aren't a Kia dealership", however, they ordered a Kia license plate holder as it was required by law, and installed that just fine. Brakes and tires will have to be a service to get done in the near future. That is my only complaint, prompting my 4 of 5 stars. I'm mad at myself for not asking about it, but I do wish they had just done that work - the rest of the car was spotless. In closing, the car is really very nice - nicer than I anticipated to get. It almost looks brand new. If it weren't for the brakes and tires, I'd consider it brean new, basically. More

Great Experience - Again! I came in looking to trade-in my Infiniti for another Infiniti. From the start Rishi understood what I was looking for and walked me through all my o I came in looking to trade-in my Infiniti for another Infiniti. From the start Rishi understood what I was looking for and walked me through all my options. I tried multiple cars and came to agreement on price and terms very easily. They always make it easy to come back to do business. Thanks. More

Very helpful John was very helpful in our search for a used vehicle. He understood our needs and budget so he was able to locate a few cars that were in our price John was very helpful in our search for a used vehicle. He understood our needs and budget so he was able to locate a few cars that were in our price range. Afterwards, him and his manager stayed late to make sure that we reached a price that we both agreed on. More

Great Job Eric Go see Eric! This was an absolutely pain-free car buying experience. Eric did a great job of explaining my options, reviewing his inventory, and provi Go see Eric! This was an absolutely pain-free car buying experience. Eric did a great job of explaining my options, reviewing his inventory, and providing a price that was comfortable to my budget. Very little back and forth, no "checking with the manager," etc. I will definitely be sending friends and family his way. Thanks again! More

Fast service Great service department. Car needed an alignment after i bought it and everything was quick and hassle free thanks to my advisor Mike! Always gonna c Great service department. Car needed an alignment after i bought it and everything was quick and hassle free thanks to my advisor Mike! Always gonna come back More

QUICK CAR BUYING EXPERIENCE JOHN M. WAS A GREAT SALESMAN. FRIENDLY, KNOWLEDGABLE, AND ABSOLUTELY NO PRESSURE TO BUY. GOT ME THE CAR I WANTED AT A GOOD PRICE. WILL RECOMMEND. JOHN M. WAS A GREAT SALESMAN. FRIENDLY, KNOWLEDGABLE, AND ABSOLUTELY NO PRESSURE TO BUY. GOT ME THE CAR I WANTED AT A GOOD PRICE. WILL RECOMMEND. More

Great place to buy a car! Bill made purchasing my new car very easy. He listened to what we wanted and needed, and even my favorite sports team. My new car had A Cubs sign as I Bill made purchasing my new car very easy. He listened to what we wanted and needed, and even my favorite sports team. My new car had A Cubs sign as I got the keys :) More

Bob Polanek, Infiniti of Clarendon Hills Bob Polanek made my wife and me very comfortable with our purchase. An exceptional professional. Highly knowledgable about the product. The delivery p Bob Polanek made my wife and me very comfortable with our purchase. An exceptional professional. Highly knowledgable about the product. The delivery process was the best! We learned all the features of the car and felt we had a dedicated tech support person to help with questions. More

Great experience! We has been researching and shopping for a car for several weeks as my old car met it's fate when a tree fell on it. It was totaled! Needless to say, We has been researching and shopping for a car for several weeks as my old car met it's fate when a tree fell on it. It was totaled! Needless to say, I was devastated because I loved that car (infiniti fx35) and had not had it for that long. The folks at the Infiniti of Clarendon Hills helped us out tremendously. The professionalism and honesty of Steven Johnson was refreshing as we had met with several car salesmen and were just simply burned out from the sales pitch we had already been subjected to. He worked tirelessly to assure that we were happy and we indeed are with him and the others who helped make the purchase happen. If you are looking for an infiniti, I highly suggest you start here with your search. We wish we had. Thanks to Steven and all of those that helped with my QX60 purchase!! More