INFINITI of Birmingham

Purchase Just purchased another 2015 QX80 "Limited" Edition. Much thanks to Tom and Kyle for their hard work and personal concern. Also a great big thanks to t Just purchased another 2015 QX80 "Limited" Edition. Much thanks to Tom and Kyle for their hard work and personal concern. Also a great big thanks to the service department..they are fantastic folks. This makes number four from the dealership..I keep coming back. More

Smart, Efficient and Thorough Customer Service After driving an Acura MDX for 10 years, I was certain I wanted a newer version. We visited four dealerships before we visited Infiniti of Birmingham. After driving an Acura MDX for 10 years, I was certain I wanted a newer version. We visited four dealerships before we visited Infiniti of Birmingham. Sales Manager, Nigel Ramsaroop, answered all of our questions patiently and honestly while guiding us through the pre-owned vehicle buying process. Nigel and salesman, Scott Donze, listened to our needs and found the perfect vehicle for our family and our budget. The sales process was seamless. There was no hassle, just efficient business, supreme industry knowledge and impeccable customer service. More

great service I had a very positive experience looking for the right car and Kayla Hackett helped me find it. The overall experience was easy - not pushy and led m I had a very positive experience looking for the right car and Kayla Hackett helped me find it. The overall experience was easy - not pushy and led me to make the right choice in a new vehicle. Kayla helped guide me through several choices and offered others...and ultimately the right used car became available. When we checked out through finance, Nigel was also very helpful and not pushy. It was a very positive experience. More

First Class My experience was very impressive, with the heip of Kayla Hackett, very professional and friendly, she knew what I was looking for and was very easy t My experience was very impressive, with the heip of Kayla Hackett, very professional and friendly, she knew what I was looking for and was very easy to contact. More

TG37 Wonderful car buying experience. From the moment I walked into the door and met Ms. Kayla Hackett, my car buying experience was superb. She assisted me by answering all of my question From the moment I walked into the door and met Ms. Kayla Hackett, my car buying experience was superb. She assisted me by answering all of my questions and made sure that I received everything as expected. Her personality is very upbeat and she put me first throughout my visit. I prayed for a great salesperson and that is exactly what I received. More

Leasing anInfiniti Ihad leased an Infiniti G37 and the lease was to expire on October 1st. When I took the vehicle in to have it serviced I saw another Infiniti that I Ihad leased an Infiniti G37 and the lease was to expire on October 1st. When I took the vehicle in to have it serviced I saw another Infiniti that I was interested in. I spoke with Kerry Murphy about the vehicle and asked for some information. He provided me with information within a few hours. He also followed up with me the next day to see if I had any questions I really appreciated the service and attention Kerry offered. I went in the following day and sat down with Kerry to figure out how to get the Infiniti I was interested in and get assistance in tiurning in the vehicle in which the lease was expiring . Within 3 hours I had leased the Infiniti Q50. The transition was seamless and a deal was worked out to fit in my budget. The team efforts of Kerry Murphy, Jerry Mosely and Gary Thorne made it all happen. They worked with me and got me into the vehicle I wanted. The service they provided was professional and stress free. I appreciate all that they did to make the experience of buying a car a pleasant one. More

Tom Fleming and our new Infiniti On September 12, my husband and I decided to browse around your dealership. Needless to say, we left with a new QX60. Your salesman, Tom Fleming, was On September 12, my husband and I decided to browse around your dealership. Needless to say, we left with a new QX60. Your salesman, Tom Fleming, was so friendly, helpful and knowledgable. He spent a lot of time with us and made sure we got what we wanted. After the purchase, he sat in the car and made sure we got familiar with all of the gadgets and what they do. We are SO glad that God chose Tom Fleming as our salesman. Thank you for having him there. More

Great Dealership! I bought my first Infinity in 2004 and then leased my last 2 over 11 years that I have dealt with them. The salespeople are really knowledgeable, hel I bought my first Infinity in 2004 and then leased my last 2 over 11 years that I have dealt with them. The salespeople are really knowledgeable, helpful, and easy to deal with. This time it was Jeffrey Roquet who was all of these. The service department is great and the work is perfect. They try to get you out in very little time! Also, love the free car wash! More

Best service ever and top of the line vehicles My husband brought me by the Birmingham Infiniti Dealership just to "take a look at the Infiniti vehicles". My first time actually looking at the QX80 My husband brought me by the Birmingham Infiniti Dealership just to "take a look at the Infiniti vehicles". My first time actually looking at the QX80 up close and personal. I fell in love with it at first sight. No kidding. They even had my favor color and the interior matched perfectly. Thank you so much Tom for your expertise in pulling the SUV around front for our view. Your knowledge was an "10"! You answered all my questions and I had a few?? More