INFINITI of Birmingham

"Very Impressed" I was reluctant to purchase a vehicle over 100 miles away from my hometown. Tried Infinity of Montgomery, AL and I wasn't impressed with the service. I was reluctant to purchase a vehicle over 100 miles away from my hometown. Tried Infinity of Montgomery, AL and I wasn't impressed with the service. Began a slow negotiation process which didn't seem to give me the impression that they were willing to accept any of my proposals to include a possible lease. I am at a loss of words. Made the purchase over the phone with Kyle in less than 2 hours. This is a first for me. The way my schedule is, I don't have time to do the back and fort thing who knows how many times. Went to pick up the car and probably less than an hour I was driving of the lot in my 1st Infinity (2015 Q50)..LOVE IT..THANKS KYLE FOR YOUR SERVICE. More

Infiniti G37 Purchase I was very pleased with my experience at Infiniti of Birmingham. I had looked at a few dealerships and Tom Fleming was the first person out of 8 diffe I was very pleased with my experience at Infiniti of Birmingham. I had looked at a few dealerships and Tom Fleming was the first person out of 8 different dealerships to take me serious and treat me like an adult who was serious about buying a vehicle. He was very nice and helpful despite my young age and I really appreciated that. Tom helped me find a vehicle that I absolutely love while making the car buying experience pleasant! Thank you so much for all of your help! More

Awesome!! Impressive dealership from beginning to end! Staff was friendly and helpful. Our sales associate Kayla Hackett was especially awesome! Had everything Impressive dealership from beginning to end! Staff was friendly and helpful. Our sales associate Kayla Hackett was especially awesome! Had everything ready for us before we arrived.Worked through everything quickly and efficiently while being completely charming and very informative in the process. Would definitely use this dealership in the future and highly recommend others to as well! More

Purchase of Infiniti QX60 SUV We were very pleased with both Tom Fleming and Scott Donze in helping us pick out a car that we liked. They spent many hours explaining all the worki We were very pleased with both Tom Fleming and Scott Donze in helping us pick out a car that we liked. They spent many hours explaining all the workings of the car we bought and answering questions we asked. They were patient with us and we were never pressured into making a purchase. We think they helped us to get the best deal possible. More

Excellent experience with Kyle Roberts! Infiniti of Birmingham was an awesome experience and Kyle Roberts was great to work with! We love our infiniti and would def use again!thanks so much Infiniti of Birmingham was an awesome experience and Kyle Roberts was great to work with! We love our infiniti and would def use again!thanks so much for everything! More

Great Car buying experience It isn't often that I have had the pleasure of meeting a salesperson as dedicated as Kayla Hackett, but she went above and beyond to aid me in my car It isn't often that I have had the pleasure of meeting a salesperson as dedicated as Kayla Hackett, but she went above and beyond to aid me in my car purchase! I had been to several other luxury car dealerships recently to test drive their cars. So I wasn't looking forward to another time consuming experience with a salesperson. Kayla had talked with me on the phone prior to our appointment and had a car ready to drive. She was enthusiastic and knowledgeable about all the features. She made every minute count from the time I got there to the time I drove off in my new QX80. I cannot recommend her too highly!! More

Purchase Just purchased another 2015 QX80 "Limited" Edition. Much thanks to Tom and Kyle for their hard work and personal concern. Also a great big thanks to t Just purchased another 2015 QX80 "Limited" Edition. Much thanks to Tom and Kyle for their hard work and personal concern. Also a great big thanks to the service department..they are fantastic folks. This makes number four from the dealership..I keep coming back. More

Smart, Efficient and Thorough Customer Service After driving an Acura MDX for 10 years, I was certain I wanted a newer version. We visited four dealerships before we visited Infiniti of Birmingham. After driving an Acura MDX for 10 years, I was certain I wanted a newer version. We visited four dealerships before we visited Infiniti of Birmingham. Sales Manager, Nigel Ramsaroop, answered all of our questions patiently and honestly while guiding us through the pre-owned vehicle buying process. Nigel and salesman, Scott Donze, listened to our needs and found the perfect vehicle for our family and our budget. The sales process was seamless. There was no hassle, just efficient business, supreme industry knowledge and impeccable customer service. More

great service I had a very positive experience looking for the right car and Kayla Hackett helped me find it. The overall experience was easy - not pushy and led m I had a very positive experience looking for the right car and Kayla Hackett helped me find it. The overall experience was easy - not pushy and led me to make the right choice in a new vehicle. Kayla helped guide me through several choices and offered others...and ultimately the right used car became available. When we checked out through finance, Nigel was also very helpful and not pushy. It was a very positive experience. More

First Class My experience was very impressive, with the heip of Kayla Hackett, very professional and friendly, she knew what I was looking for and was very easy t My experience was very impressive, with the heip of Kayla Hackett, very professional and friendly, she knew what I was looking for and was very easy to contact. More