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INFINITI of Birmingham

Hoover, AL

4.9
972 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 972 reviews

October 07, 2015

great service I had a very positive experience looking for the right car and Kayla Hackett helped me find it. The overall experience was easy - not pushy and led m More

by cdavis3502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla, Hackett, Kayla Hackett, Nigel Ramsaroop
October 06, 2015

First Class My experience was very impressive, with the heip of Kayla Hackett, very professional and friendly, she knew what I was looking for and was very easy t More

by Mott 24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Hackett
September 29, 2015

TG37 Wonderful car buying experience. From the moment I walked into the door and met Ms. Kayla Hackett, my car buying experience was superb. She assisted me by answering all of my question More

by TG37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Hackett
September 28, 2015

Leasing anInfiniti Ihad leased an Infiniti G37 and the lease was to expire on October 1st. When I took the vehicle in to have it serviced I saw another Infiniti that I More

by KJQ50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Thorne, Kerry Murphy
September 26, 2015

Great Car Buying Experience Buying a vehicle at Infinity of Birmingham was the most pleasant auto buying experience I have ever had. The staff was friendly and helpful. But the More

by T C Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Hackett
Sep 28, 2015 -

INFINITI of Birmingham responded

Mr. Moore, We appreciate the business and thank you for your review! Hope you're loving your new car!

September 23, 2015

Tom Fleming and our new Infiniti On September 12, my husband and I decided to browse around your dealership. Needless to say, we left with a new QX60. Your salesman, Tom Fleming, was More

by TheSummervilles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fleming
September 21, 2015

Great Dealership! I bought my first Infinity in 2004 and then leased my last 2 over 11 years that I have dealt with them. The salespeople are really knowledgeable, hel More

by car girl 72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fleming, Juliet Watkins, Jeff Roquet
September 21, 2015

Best service ever and top of the line vehicles My husband brought me by the Birmingham Infiniti Dealership just to "take a look at the Infiniti vehicles". My first time actually looking at the QX80 More

by HatLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fleming
September 16, 2015

Lifetime customer I'm so enjoying my new Infiniti. Everyone at Infiniti of Birmingham was so nice and pleasant to deal with. Thanks Kerry Murphy you are truly an asset More

by yvonnehardy360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Murphy
June 08, 2015

Friendly and proffesional This was my first experience locating a car via the Internet. Gary Thorne of Infiniti Birmingham was very professional and knowledgeable of the vehicl More

by Norrile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fleming, Gary Thorne