INFINITI of Birmingham

Kayla Hackett is an important asset to the dealership. Kayla has been excellent in her desire to find what the customer needs and meet that need in sales as well as service. She definitely goes above and Kayla has been excellent in her desire to find what the customer needs and meet that need in sales as well as service. She definitely goes above and beyond in representing her employer well and locating the car that the customer wants as well as working to make the experience pleasant for all involved. She has continued to be a great source of information regarding our QX60 which we purchased from her. We will gladly recommend her to friends and associates for future sales. ccraig More

A pleasure Seems to be a nice dealership with top of the line inventory. Kayla is a jewel. Works very hard to take care of the customer. If we get the numbers an Seems to be a nice dealership with top of the line inventory. Kayla is a jewel. Works very hard to take care of the customer. If we get the numbers and vehicle right, she will have my business! More

Kerry is the Best! Kerry is very friendly and knowledgeable. He went above and beyond to find the exact vehicle that I wanted. It was not on the lot but he found EXACTLY Kerry is very friendly and knowledgeable. He went above and beyond to find the exact vehicle that I wanted. It was not on the lot but he found EXACTLY what I wanted. He was very patient and kind! More

Excellent Kayla was super informative when it came to explaining the car and all of its details. She was very personable and down to earth. She worked with us i Kayla was super informative when it came to explaining the car and all of its details. She was very personable and down to earth. She worked with us in every way possible and really made my experience enjoyable. More

A+ Buying Experience Kayla was great to work with. She was very knowledgeable about the vehicle we purchased. Negotiations were no nonsense and smooth. She made the closi Kayla was great to work with. She was very knowledgeable about the vehicle we purchased. Negotiations were no nonsense and smooth. She made the closing exeperience very easy, driving the vehicle we purchased to Mobile! Without hesitation I'd recommend contacting Kayla if you are in the market for a vehicle. More

Kayla is the Best!! We were new to the dealership, but within a few seconds of entering the showroom, Kayla made us feel like old friends. Her warmth is only exceeded by We were new to the dealership, but within a few seconds of entering the showroom, Kayla made us feel like old friends. Her warmth is only exceeded by her excellent knowledge of the automobiles! I made a living for over 40 years in the field of computers and I am astonished by Kayla's knowledge of the car's many advanced technical features. She was excited about the many safety features of the car and was more than happy to demonstrate them to us. There was no question that I had that Kayla couldn't answer, and I had a lot of questions. Thank you, Kayla, for the best experience I have had, in a car dealership! More

Kayla is fantastic Worked with Kayla while on a long and deliberate search for a new car. She was exceedingly helpful and sought to answer/assist with my various request Worked with Kayla while on a long and deliberate search for a new car. She was exceedingly helpful and sought to answer/assist with my various requests. While I ultimately ended up purchasing a different car elsewhere, I would not hesitate to recommend Kayla to others or return to her in the future when in the market again. More

Easy Purchase My experience with Infiniti of Birmingham was the best and easiest car purchase I have ever completed. I contacted them via their website and someone My experience with Infiniti of Birmingham was the best and easiest car purchase I have ever completed. I contacted them via their website and someone contacted me immediately. I got all my questions answered, went a saw the car that evening and picked it up two days later. What could be any better. More

Great experience Scott was very knowledgeable and helpful. I never felt pressured. He worked with me to give me the best deal. I would definitely return to this dea Scott was very knowledgeable and helpful. I never felt pressured. He worked with me to give me the best deal. I would definitely return to this dealership and salesman. More

Great purchasing experience! My experience at Infiniti of Birmingham was great! Kayla responded to an email that I had sent via their website and she knew exactly what I was looki My experience at Infiniti of Birmingham was great! Kayla responded to an email that I had sent via their website and she knew exactly what I was looking for when I arrived at the dealership. She let me test drive the car and answered all of the questions I had without being pushy. I told them what I was willing to pay for the car and they made it work! Great experience. I had to wait for a few folks in line ahead of me to work through the financing paperwork, but once it was my turn it took no more than 10 minutes and I was out the door in my new car! High quality dealership and great service from Kayla. More