INFINITI of Birmingham

My first online search for a car I have always hated the car buying process!! All the haggling, deciding on the vehicle, and the mountain of paperwork. Before I went to a dealership, I have always hated the car buying process!! All the haggling, deciding on the vehicle, and the mountain of paperwork. Before I went to a dealership, I visited and drove several different makes/models to help me decide what I wanted. I decided on a one owner, fairly new QX50. However, I could not find any online. I saw where I could contact the Infiniti dealership online which is what I did. I immediately received a reply from Courtney Young. From her reply forward, was a great experience! When I went to the dealership in Birmingham, the process went smoothly and within a short period of time, I left with my NEW QX50! Thank you, Courtney! More

Excellent Buying Experience INFINITI of Birmingham is a great place to buy a vehicle. After spending all day looking at other dealerships, visiting this dealership was a breath o INFINITI of Birmingham is a great place to buy a vehicle. After spending all day looking at other dealerships, visiting this dealership was a breath of fresh air. From the moment we arrived, Courtney greeted us with a smile. I knew what vehicle I was looking for and she was very knowledgeable. After buying the vehicle, she forgot to put gas in it and went out of her way the next day the next day and put gas in it. The entire buying process was a breeze without being pressured at all. I will be back when I purchase my next INFINITI. Thanks to everyone for making this an easy and positive experience. More

Salesperson This salesperson was the best, she answered all our questions. No pressure for us to buy right then. I would go to her again and again to buy my next This salesperson was the best, she answered all our questions. No pressure for us to buy right then. I would go to her again and again to buy my next car. More

Above and Beyond!!! This was the fastest and easiest car buying experience I have ever had! Kayla was the best sales person I have ever had the pleasure of working with. This was the fastest and easiest car buying experience I have ever had! Kayla was the best sales person I have ever had the pleasure of working with. She found me the exact car and wanted and worked with me on my budget. I would highly recommend Kayla to help you fine a car! She is professional, yet friendly, and by far the best sales person I have ever bought a car from. Thank you Infinity of Birmingham for getting me in an amazing car. More

Awesome customer service! Great staff. Kayla was very professional and attentive to our needs. She is very knowledgeable and really helped us determine the options we needed mo Great staff. Kayla was very professional and attentive to our needs. She is very knowledgeable and really helped us determine the options we needed most. Hope to work with her again in the future. More

New to Infiniti family We just purchased our first Infiniti. Kayla was so helpful and easy to work with. She was extremely patient and went above and beyond making sure tha We just purchased our first Infiniti. Kayla was so helpful and easy to work with. She was extremely patient and went above and beyond making sure that we had everything that we wanted in our vehicle. The financing part was painless as well. Brooke had everything organized and ready to go and the car was ours within minutes. We appreciated the top notch service and look forward to being a part of the Infiniti family. More

Very pleased The recent trade of my vehicle was made easy by Kayla and the Crown Infiniti staff. Kayla was incredibly professional and made the entire transaction The recent trade of my vehicle was made easy by Kayla and the Crown Infiniti staff. Kayla was incredibly professional and made the entire transaction run smoothly. She has impeccable follow-up skills and leaves no details uncovered. I would be happy to work with her again in the future. More

Outstanding customer service!! My overall experience at Infiniti of Birmingham was exceptional! From Kayla taking care of me on the front end of the sales purchase to Brooke making My overall experience at Infiniti of Birmingham was exceptional! From Kayla taking care of me on the front end of the sales purchase to Brooke making the paperwork process flow smoothly. They make a great team and Kayla goes above and beyond to make you happy with your purchase!! Once again, I highly recommend Kayla and Brooke for your next vehicle purchase as I’ll be seeing them again very soon when we’re ready to trade in my wife’s vehicle. Thanks for your professionalism!!! More

Awesome experience! Kayla and Infiniti are great! I highly recommend them for ease of sale; professionalism; and just plain, doing what you say you will do! I suggest Kayla and Infiniti are great! I highly recommend them for ease of sale; professionalism; and just plain, doing what you say you will do! I suggest that anyone interested in a car to call Kayla. More

Kayla “Rocks” 2nd time purchasing a car from Kayla. No pressure, great sales and Kayla goes above and beyond to take care of her customers. Will be purchasing our 2nd time purchasing a car from Kayla. No pressure, great sales and Kayla goes above and beyond to take care of her customers. Will be purchasing our third vehicle from Kayla and this dealership in the spring. More