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INFINITI of Birmingham

Hoover, AL

5.0
994 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 994 reviews

May 30, 2018

Very good experience purchasing a new vehicle with Courtney Went by and did a test drive and looked at vehicles. Courtney answered any questions I had by email over the next few days. Came back to buy the vehic More

by DannyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Young, Brooke Carter
May 26, 2018

Kayla Should Run for Governor Kayla is amazing. When I initially requested information, she immediately responded. I explained how I was out of state. She took the initiative to More

by GregStigall
Recommend Dealer
Yes
Employees Worked With
Kayla Hackett
May 22, 2018

Very positive sales experience Karen created a great experience by listening to our wants and needs then presenting the best options. She made us feel she was helping us find exactl More

by Evaadley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Lloyd, Brooke Carter
May 21, 2018

“Best car buying experience ever with Courtney” I recently moved to Birmingham from NJ. This was my 4th leased car from Infiniti, but my first from an Alabama dealer. I can say without hesitation More

by jzani223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Young, Brooke Carter
May 10, 2018

Enjoyable experience Very good experience. Tom Fleming was very courteous and knowledgeable about the vehicles we looked at. He answered all our questions. Was easy to wor More

by James123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fleming
May 05, 2018

Awesome car buying experience. We had a great experience with Infiniti as we purchased a certified QX 80. Kayla helped make the “car buying” experience very efficient and enjoyable. More

by Walt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Hackett, Brooke Carter
May 04, 2018

Refreshing Experience It was very refreshing to have a car buying/purchasing experience with Kyle and Infinity of Birmingham. Mr. Roberts was prompt in follow ups, empathet More

by DA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Roberts, Brooke Carter, Claus Tritt
May 04, 2018

Loved My Experience With Kayla We truly enjoyed our car buying experience with Kayla at Infiniti of Birmingham. She worked hard to make our dream of a new QX30 come true! More

by David and Deadre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Hackett, Brooke Carter
April 27, 2018

Great car buying experience Kayla was wonderful to work with! She made the car buying experience easy and was always available for any questions or needs that we had. More

by Jsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Hackett
April 24, 2018

Excellent experience w/Infiniti and Courtney Young. The current Infiniti is the 3rd one I have purchased from Infiniti of Birmingham. Courtney Young handled the last purchase I made. Courtney has a grea More

by bamabil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliet Watkins, Courtney Young, Brooke Carter
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