INFINITI of Birmingham

Good Experience Jo was very professional and worked extremely hard to get us in the vehicle of choice. She was very friendly and always available to answer our questi Jo was very professional and worked extremely hard to get us in the vehicle of choice. She was very friendly and always available to answer our questions. Not to mention she stayed late to make sure we were accomadated. Thank you Jo!! More

Great Service We were greatly pleased with the way we were treated by Jeff Roquet. He did everything he said he would and went the extra mile. When they had to or We were greatly pleased with the way we were treated by Jeff Roquet. He did everything he said he would and went the extra mile. When they had to order one part before they could sell the vehicle as a certified previously owned vehicle, Jeff delivered our car the next week to our home 171 miles away. More

Purchased a new vehicle Thank you to Mr. Kyle Roberts for his help in purchasing our new Infiniti QX60. He was very helpful , knowledgeable, and accommodating in our purchase Thank you to Mr. Kyle Roberts for his help in purchasing our new Infiniti QX60. He was very helpful , knowledgeable, and accommodating in our purchase. More

Exceptional Sales Experience! After experiencing the high pressure and lack of interest in our real needs from three major luxury car dealers in Birmingham, Kyle Roberts at Infinit After experiencing the high pressure and lack of interest in our real needs from three major luxury car dealers in Birmingham, Kyle Roberts at Infiniti of Birmingham actually made the purchase process enjoyable. He took the time to listen, understand our needs, and help us find the right car...at the right price. We purchased a QX60 and it is AWESOME! Every step of the way there was never any pressure to make a decision, just genuine respect, and professionalism. Kyle and the team at Infiniti of Birmingham went above and beyond the other dealers to make our experience a real pleasure...and the QX60 gets 5 out of 5 stars! More

Great Experience From Start to Finish I cannot express how easy and friendly Karen Lloyd made the car buying experience with the purchase of my Q60. From the time I called inquiring about I cannot express how easy and friendly Karen Lloyd made the car buying experience with the purchase of my Q60. From the time I called inquiring about the vehicle to I completedly the signed paperwork...nothing short of amazing. I recommend anyone purchasing a new car visit this dealership. Everyone was nice and pleasant. More

Wonderful experience! Exceptional lease experience. Jeff and Logan went well out of there way to put me in the Infiniti of my dreams. Brooke made it happen! Exceptional lease experience. Jeff and Logan went well out of there way to put me in the Infiniti of my dreams. Brooke made it happen! More

A wonderful experience with a very patient salesperson! It was a wonderful experience to have such a thorough and patient salesperson as Karen Lloyd. She explained all the documents we signed and received. It was a wonderful experience to have such a thorough and patient salesperson as Karen Lloyd. She explained all the documents we signed and received. She discussed all the features of the car, and answered all our questions in "easy to understand" language. We had to come back the next day to bring some documents we had forgotten on our car being traded in, and then she spent over two hours patiently going over every feature of the car and helped us set it up for our preferences. By the way, this was supposed to be her day off. More

Great Experience Kayla was amazing! She was so attentive and knowledgeable! Even been so helpful after purchase with questions! Definitely recommend Kayla to anyone in Kayla was amazing! She was so attentive and knowledgeable! Even been so helpful after purchase with questions! Definitely recommend Kayla to anyone in the market for a car!! Brooke was great and super helpful too! More

Purchased my dream car Q50 Kayla was pleasant, knowledgeable and a go getter. She worked the deal with what I wanted in a matter of 1 hr. No broken promises! I would HIGHLY reco Kayla was pleasant, knowledgeable and a go getter. She worked the deal with what I wanted in a matter of 1 hr. No broken promises! I would HIGHLY recommend her and I did to my husband who also bought a Q60 from her the next week. More

Great customer service Even though I never stepped foot at this dealership, nor purchased my vehicle there, I had great service from Kayla. I live outside the state, and aft Even though I never stepped foot at this dealership, nor purchased my vehicle there, I had great service from Kayla. I live outside the state, and after giving her all the details of what I wanted, she was always notifying me when vehicles became available. Sending tons of pictures, videos, and information. I was never pressured, nor shown less than kindness when I had to tell her I made an in state purchase. If I am ever in the market again, I’ll definitely give her the first call! More