INFINITI of Birmingham

Excellence! Infinity of Birmingham, is a five star dealership in every way. Joel( General Manager), Josette(Sale Associate) Donna(Financial Manager) were all outs Infinity of Birmingham, is a five star dealership in every way. Joel( General Manager), Josette(Sale Associate) Donna(Financial Manager) were all outstanding and when far and beyond in serving us. They have us as customers for life! More

THE BEST CUSTOMER SERVICE I was Overally Impressed with the willingness of our salesperson and General Manager whom both went over and beyond to meet all of our needs..We would I was Overally Impressed with the willingness of our salesperson and General Manager whom both went over and beyond to meet all of our needs..We would definitely recommend this dealership to anyone with the interest of a vehicle purchase. More

Kyle Roberts is the best car salesman in the industry!!! Kyle Roberts makes the buying process so easy!! I would recommend Kyle Roberts to anyone who is in the market for a SUV or car!! He really does a grea Kyle Roberts makes the buying process so easy!! I would recommend Kyle Roberts to anyone who is in the market for a SUV or car!! He really does a great job More

Great service! It was a pleasure doing business with Josette Rice and the team!! She worked diligently with us until we were satisfied! Thanks for all your help! It was a pleasure doing business with Josette Rice and the team!! She worked diligently with us until we were satisfied! Thanks for all your help! More

Love Infiniti of Bham. Great place to buy an Infiniti I've bought two cars from them, a G37 and a Q50. They are very nice and easy to deal with. I totally recommend them! I've bought two cars from them, a G37 and a Q50. They are very nice and easy to deal with. I totally recommend them! More

Great experience Kyle was great to work with. He made the purchase of our new car easy and seamless. He gave us a complete tutorial that was very helpful. Kyle was great to work with. He made the purchase of our new car easy and seamless. He gave us a complete tutorial that was very helpful. More

Personality Plus and Professional! Josette Rice was a professional , had a very pleasing attitude, and was extremely kind. She answered all of my questions/concerns and made me feel ve Josette Rice was a professional , had a very pleasing attitude, and was extremely kind. She answered all of my questions/concerns and made me feel very relaxed during my time spent at the dealership. She went above and beyond. Infiniti of Birmingham is fortunate to have such as hard working member of their sales team. CPS More

Great Experience Karen was great to work with on our purchase of our new qx80. She was always one step ahead of the process. A#1 purchase. Karen was great to work with on our purchase of our new qx80. She was always one step ahead of the process. A#1 purchase. More

TO INFINITI AND BEYOND We had a phenomenal experience at Infiniti of Birmingham from start to finish. We came in with the intention of exploring options, as our lease was We had a phenomenal experience at Infiniti of Birmingham from start to finish. We came in with the intention of exploring options, as our lease was coming to an end soon. From the time that we set the appointment online, meeting with Josette the next day, test driving the vehicle, exploring suitable options, down to the final financing...it was a flawless process. This dealership goes above and beyond to meet the needs of the customer. They greeted us by name...and remembered our names. I lost count of how many beverages and snacks we were offered from the time that we entered the dealership..😊. Josette was very professional and transparent in making sure that we were getting exactly what we wanted, without compromise. She had great communication and was attentive to our needs. She did not try to up-sale us to a more expensive vehicle, nor did she try to down-sale us just to make a sale. We were not completely thrilled with the color of the vehicle that was available that would fit within the price range we had set. So we were going to wait. But then enters Mark the manager. He offered to call other dealerships to inventory the exact color and options we wanted that would fit within our price range. He offered to get that vehicle delivered for us. TALK ABOUT MEETING YOUR NEEDS!!! We ended up leasing a vehicle that had better options, that was already on the lot. He worked diligently to get the payment to a place where we were comfortable. Then it was time to sign on the dotted line...The finance advisor Dana knows her stuff. She presented some additional protective coverages, without being overbearing or making you feel guilty. Trust her...you want... to get...the coverages...life happens! All in all, we had a great experience at Infiniti of Birmingham. We love our QX80! It’s like driving a beast on wheels with the interior comfort of a cloud😂. I encourage you to give Infiniti if Birmingham a try, you won’t be disappointed with the service and attention to detail. It may not be perfect for everyone, but it was perfect for us, and it could be perfect for you. This is the second vehicle we have leased from Infiniti and I can confidently say, they have customers for life. More

Great experience! Great experience from beginning to end! Jo was very knowledgeable and helpful in helping us find exactly what we were looking for. Very friendly deal Great experience from beginning to end! Jo was very knowledgeable and helpful in helping us find exactly what we were looking for. Very friendly dealership! More