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INFINITI of Birmingham

Hoover, AL

5.0
994 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 994 reviews

September 06, 2019

Great people who really took care of us. Beyond selling a ca Love Quentin he was an amazing person to work with. Mark worked super hard for our loan and got us taken care us. Mark went above and beyond on his en More

by Nick Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin Watkins
September 03, 2019

Great experience purchasing a certified car. My wife and I stopped by to gather information about certain model of Infiniti and after speaking with Josette "Jo" Rice, we ended up going ahead and More

by Jeff
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell, Josette Rice
August 29, 2019

Douglas & Shelia Whatley Karen Lloyd is an outstanding sales person. She work the deal and we were approved. Great customer service and very knowledgeable. She explained plain More

by Douglas bw53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Lloyd
August 27, 2019

Great buying experience!! I just purchased a new 2019 QX50 with the help of Jason Dudley. He was very friendly, patient, and knowledgeable. He paid attention to all my specif More

by MySkye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Malone
August 25, 2019

Great customer service!! Great customer service. I could not have been happier with the entire experience from beginning to end. I got the car I wanted. Happy customer!!! More

by Kui
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McMillan
August 22, 2019

Repeat Customer We've purchased six vehicles from this dealer over the years, and we always have an excellent experience. They go out of their way to make the purchas More

by Tuscaloosa Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roberts
August 21, 2019

Great Service Ask for Josette Rice. She is really awesome! Super nice with great customer service skills. Not once did she make me feel like i was a bother. I pu More

by Charlotte
Customer Service
Recommend Dealer
Yes
Employees Worked With
Barry Brannon, Josette Rice
August 17, 2019

GREAT EXPERIENCE!! I had an great experience working with Josette Rice , she answered all my questions and provided us with great service . She really helped us to under More

by dewaynejenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josette Rice
August 17, 2019

Excellent customer service My wife and I had a great experience at Infiniti of Birmingham leasing her new car. Karen Lloyd was our saleswoman and she was great from the first st More

by JHall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Lloyd
August 15, 2019

Very Pleased with visit today. Left after purchasing certified 2016 Q70L. Beautiful car and got a really fair deal. Very pleased with salesmans assistance and test drive. Would high More

by dfconnel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Watkins
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