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INFINITI of Birmingham
Hoover, AL
1,003 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,003 reviews
August 23, 2024
Keon was our salesman and he was WONDERFUL! Process was very simple and smooth! I would recommend him to anyone! Process was very simple and smooth! I would recommend him to anyone! More
by Laorth
Employees Worked With
August 16, 2024
Infiniti of Birmingham is Awesome! Pedro Moore gave me outstanding customer service on purchasing my 2023 QX 55 Luxe. Like A B C and 1 2 3, This dealership is the place to be! Friendl Pedro Moore gave me outstanding customer service on purchasing my 2023 QX 55 Luxe. Like A B C and 1 2 3, This dealership is the place to be! Friendly people working hard together on getting you the automotive of your dream. More
by Ziplock4
August 14, 2024
Tiffany was so pleasant and easy to work with. She went over and beyond with her customer service. She sat in the car with me and patiently showed me all my new car’s bells and whistles. Sometimes She went over and beyond with her customer service. She sat in the car with me and patiently showed me all my new car’s bells and whistles. Sometimes leasing a car is long and tedious; Tiffany made it quick and painless. More
by vanessa.alfano
Employees Worked With
August 10, 2024
Regi Palmer was a FANTASTIC sales person to help me in selecting a new Infiniti QX 60! (I had my last one for seven years.) Regi was so informative, infinitely patient and just plain NICE! He answered al selecting a new Infiniti QX 60! (I had my last one for seven years.) Regi was so informative, infinitely patient and just plain NICE! He answered all of my 1,000 questions without any problems! My new QX 60 Autograph is so striking, comfortable and drives so smoothly the road feels like silk! Thank you Regi!😀 More
by ajager
August 08, 2024
We are very please with the service and professionalism that Tiffany provided to us! She was great! that Tiffany provided to us! She was great! More
by kerry.anglin
Employees Worked With
August 05, 2024
Everyone involved in our purchase was knowledgeable, professional, and patient. All questions were answered without any problems. Would be glad to work with the same team again. professional, and patient. All questions were answered without any problems. Would be glad to work with the same team again. More
by papa04brew
August 03, 2024
Fabulous service! Julius, Codie and Tristin made it an exceptionally easy and enjoyable experience. I also feel I got a very fair deal on a beautiful SUV! Julius, Codie and Tristin made it an exceptionally easy and enjoyable experience. I also feel I got a very fair deal on a beautiful SUV! More
by RA
August 01, 2024
Regi Palmer made our purchase experience one of the easy purchases we have ever had. It was great working with him and a pleasure to do business with. We look forward to many years of service with our new Q purchases we have ever had. It was great working with him and a pleasure to do business with. We look forward to many years of service with our new QX80. This is the 5th Infiniti we have owned. More
by Ken
July 26, 2024
Tiffany Williams helped me get a great deal on the car I needed quickly and professionally. She made the experience fun and easy. Working with her, you'll be in good hands! needed quickly and professionally. She made the experience fun and easy. Working with her, you'll be in good hands! More
by mamccarty3
Employees Worked With
