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INFINITI of Birmingham
Hoover, AL
990 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 990 reviews
January 25, 2020
Wonderful staff. Karen Lloyd and Josette Rice were wonderful to work with. They were patient and very helpful. Very professional. Thank you for making my experience awesome. wonderful to work with. They were patient and very helpful. Very professional. Thank you for making my experience awesome. More
by YMckinnon
January 24, 2020
We had a great experience working with Regi Palmer to purchase our new vehicle. He was very professional, knowledgeable, and responsive to our needs. It was a pleasure to do business with such a pleasa purchase our new vehicle. He was very professional, knowledgeable, and responsive to our needs. It was a pleasure to do business with such a pleasant guy. We love our new Infiniti! More
by RobynS
Employees Worked With
January 23, 2020
Awesome experience..go and see Jossette Rice she did a wonderful helping put us in the perfect QX60. I would definitely recommend go this place. wonderful helping put us in the perfect QX60. I would definitely recommend go this place. More
by nwalkjr
Employees Worked With
Josette Rice
January 23, 2020
I wouldn’t buy a car from anyone but Barry Brannon. Just made second purchase from him in little over a years time. Barry is friendly, respectful, professional and was attentive to my needs. He steered me t made second purchase from him in little over a years time. Barry is friendly, respectful, professional and was attentive to my needs. He steered me to a different vehicle than what I came in for, and I couldn’t be more pleased! Thank you Barry! More
by Richard S.
Employees Worked With
Barry Brannon
January 22, 2020
I came to this dealership many months. Josette was very professional and personable in assisting me with the Qx80. I told Josette what I wanted and she’s been a great joy to work with. Over the months she professional and personable in assisting me with the Qx80. I told Josette what I wanted and she’s been a great joy to work with. Over the months she continued to let me know the vehicles that were in stock in my price range by emailing me and calling me. I really appreciate her and will recommend Josette of Infiniti of More
by tamtam3024
January 21, 2020
Karen Lloyd was so great to work with. Went above and beyond to make us happy with our purchase! Thanks to Mark also! Great experience. beyond to make us happy with our purchase! Thanks to Mark also! Great experience. More
by Lillygrace4djc
January 20, 2020
Julia and Mrs.Rice were awesome! Customer service and transaction were seamless! Even with the bank closing in 20 minutes THEY got it done! I’ll definitely return if I’m ever in need! Memphis to Birmingh transaction were seamless! Even with the bank closing in 20 minutes THEY got it done! I’ll definitely return if I’m ever in need! Memphis to Birmingham they have a permanent customer in me! Thank you Ladies! More
by BGABRIELLE.EADENGREEN7
Employees Worked With
Julia Oden , Josette Rice
January 20, 2020
Barry and Julia Barry Brannon and Julia Oden were great to work with; they made the car buying experience hassle free.If you are looking for a vehicle, I recommend th Barry Brannon and Julia Oden were great to work with; they made the car buying experience hassle free.If you are looking for a vehicle, I recommend them highly! More
by bradkimbrough
Employees Worked With
Julia Roden, Barry Brannon
January 19, 2020
Our purchase was smooth. Barry Brannon was helpful, friendly, and helped us for several weeks to find the vehicle we were looking for. Mark and Dana were also very nice and made sure we were satisfied friendly, and helped us for several weeks to find the vehicle we were looking for. Mark and Dana were also very nice and made sure we were satisfied with our purchase. More
by stacimp
January 18, 2020
Josette and Mark treated me with exceptional courtesy. I received everything I asked for and most importantly they answered and returned all calls; never once was I left out of the loop. Best Experience Eve received everything I asked for and most importantly they answered and returned all calls; never once was I left out of the loop. Best Experience Ever!!! More
by superwoman2
