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INFINITI of Birmingham
Hoover, AL
972 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 972 reviews
February 29, 2020
I had so much fun working with Josetta at Birmingham Infiniti. She is patient, kind and aims to please. She is so easy to work with and she makes you feel like you are her only priority. I'm so pleas Infiniti. She is patient, kind and aims to please. She is so easy to work with and she makes you feel like you are her only priority. I'm so pleased with my QX60 and I got everything I wanted for the desired price. You guys are a 1st class dealership! More
by Anissha
February 27, 2020
We cannot express how enjoyable our experience was with Jossette Rice. At no time were we pressured to buy. She answered ALL of our questions. We have never been through such a smooth process...beginning Jossette Rice. At no time were we pressured to buy. She answered ALL of our questions. We have never been through such a smooth process...beginning to end! In fact, everyone at Infinity of BIRMINGHAM provided whatever info we needed to make our decision More
by bahbo20
February 25, 2020
Barry Brannon was our salesman and he was spectacular! We went for a test drive, he reviewed all the bells and whistles of the Car I choose. He even completely unloaded my trade in car (16 years of stuff) went for a test drive, he reviewed all the bells and whistles of the Car I choose. He even completely unloaded my trade in car (16 years of stuff) I love my new Infinity QX60! More
by karenc2500
February 25, 2020
Had a great experience at your Hoover AL dealership. Josette Rice was wonderful and went above and beyond to help us get into our new Infiniti. Josette Rice was wonderful and went above and beyond to help us get into our new Infiniti. More
by freenoble2003
Employees Worked With
Josette Rice
February 22, 2020
Karen did a great job helping us find exactly what we were looking for and working out a deal for us. She explained all the features to us. Love our QX60 were looking for and working out a deal for us. She explained all the features to us. Love our QX60 More
by apugh14
Employees Worked With
Kyle Roberts, Karen Lloyd, Barry Brannon, Josette Rice, Eddie Wheeler
February 20, 2020
We had a great experience purchasing our vehicle. Mr. Kyle Robert took good care of us. He was able to find us a vehicle that fits our needs. We are excited with our new QX60. Kyle Robert took good care of us. He was able to find us a vehicle that fits our needs. We are excited with our new QX60. More
by Angel Candelaria
Employees Worked With
Kyle Roberts
February 19, 2020
Great experience! Everyone that was involved was very professional and helpful. I couldn’t say enough about Josette, she is awesome! I will definitely recommend Josette and Infiniti Birmingham to all my professional and helpful. I couldn’t say enough about Josette, she is awesome! I will definitely recommend Josette and Infiniti Birmingham to all my friends and family. More
by MercyLu
February 18, 2020
Our experience was awesome from Start to finish. Julia drew us with her customer service skills. Barry made buying fun and Dana closed the deal. drew us with her customer service skills. Barry made buying fun and Dana closed the deal. More
by Andre.s425849
Employees Worked With
Dana Doniver, Barry Brannon, Julia Oden
February 15, 2020
We had a great experience working with the team at Infinity. They were kind and accommodating. We will recommend them to our friends in the future. Infinity. They were kind and accommodating. We will recommend them to our friends in the future. More
by amac5860
Employees Worked With
Kyle Roberts
