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INFINITI of Birmingham
Hoover, AL
1,003 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,003 reviews
September 29, 2024
We had an exceptional experience with Infiniti of Birmingham. From our first contact to the last person we talked to, they were all courteous and professional. Thanks to Tristin, Jason, Malek, Mark a Birmingham. From our first contact to the last person we talked to, they were all courteous and professional. Thanks to Tristin, Jason, Malek, Mark and Luke! Y’all were the BEST! And, we LOVE our QX80!! More
by K.Moore
Employees Worked With
September 28, 2024
Enjoyed working with Tiffany to purchase my new QX50. She was very knowledgeable and easy to work with. Listened to my needs and did not pressure me. Would definitely recommend her to anyone looking for She was very knowledgeable and easy to work with. Listened to my needs and did not pressure me. Would definitely recommend her to anyone looking for a vehicle. Great dealership to purchase from. Thanks Tiffany! More
by JacksonT
September 24, 2024
Awesome very pleased with the people who assisted me. In and out with my Infinity Q80. Thanks Tiffinie Williams I recommend you. In and out with my Infinity Q80. Thanks Tiffinie Williams I recommend you. More
by Chisco
September 22, 2024
Tiffany was excellent in helping me get into a reliable vehicle quickly when the loss of our other vehicle was unexpected and untimely. She listened to my needs and wasn’t pushy. She has a professional a vehicle quickly when the loss of our other vehicle was unexpected and untimely. She listened to my needs and wasn’t pushy. She has a professional and calming personality - just what I needed. Thank you Tiffany! More
by Tracey
September 20, 2024
This dealership is the go to one! My salesman was the Top one that was A+ with his knowledge and customer service experience. Great experience!!! My salesman was the Top one that was A+ with his knowledge and customer service experience. Great experience!!! More
by 4wmoore
September 19, 2024
Pedro gave excellent customer service when I bought my Infiniti. He was patient and took the time to explain the features of the vehicle and answered any questions I had. I will definitely refer any frien Infiniti. He was patient and took the time to explain the features of the vehicle and answered any questions I had. I will definitely refer any friends and family to him! More
by ayoungraymond
Employees Worked With
August 30, 2024
I’m not a new customer to the Infiniti dealership as I had been leasing infinities for many many years. I decided to purchase my lease car and Tiffany guided me through the process effortlessly and made t had been leasing infinities for many many years. I decided to purchase my lease car and Tiffany guided me through the process effortlessly and made the whole experience very delightful. Tiffany is a very professional sales associate and, I would highly recommend her. Even though our transaction is completed, Tiffany told me that she would always be there for me at the dealership and that I would be able to contact her if I had any questions or concerns. That level of customer service is very much appreciated. More
by donnajowers14
Employees Worked With
August 27, 2024
I’m so glad that I came to Mr. Pettway all the others places I went was trash and I really Thank God for leading me and my mom and I will recommend my family and friends to Mr. Pe Pettway all the others places I went was trash and I really Thank God for leading me and my mom and I will recommend my family and friends to Mr. Pettway God blessed me with a nice SUV and I Just want to tell Mr. Pettway Thank you for the hard work he put in Today😊 More
by Shundracoats
Employees Worked With
August 26, 2024
Tiffany and the whole crew are awesome. Tiffany and I have been communicating for a year to make a purchase. I told her to give me some time to work on some things before making a purchase Tiffany and I have been communicating for a year to make a purchase. I told her to give me some time to work on some things before making a purchase and I will be back to see her. In the meantime, continue to follow up with me. She made sure to call me every so often to see how I was doing and she's here if I have any questions. It was no way I could go anywhere else to make a purchase. Loyalty is everything to me. She put in the work to make sure I was taken care of. Shes good at her job and I can tell it's not just about making a sale with her. She actually cares and she want you to be comfortable with whatever decision you make. I'm very pleased with my purchase!!!! Yayyyyy More
by trich07_23
