Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
October 23, 2020
I would like to say Thank you Jossette for taking the time to make sure I was satisfied with my new vehicle. She went out and beyond to make sure everything was right. You get 5 stars for your excellent time to make sure I was satisfied with my new vehicle. She went out and beyond to make sure everything was right. You get 5 stars for your excellent service. More
by Michelle
Employees Worked With
Josette Rice
October 15, 2020
We really enjoyed working with both Jason and Regi. They made us feel like we was family and they have known us our whole lives. It was a pleasant buying experience. Would recommend any one to go see them. made us feel like we was family and they have known us our whole lives. It was a pleasant buying experience. Would recommend any one to go see them. More
by josh
October 13, 2020
Kyle was very helpful in ansering all my questions. He never once pressured me into cars/options that didn't fit my needs. He made the car buying experience a very pleasant one. never once pressured me into cars/options that didn't fit my needs. He made the car buying experience a very pleasant one. More
by lorie
Employees Worked With
Kyle Roberts
October 06, 2020
Cameron was very polite and knowledgeable of the Infiniti brand. I wasn't hassled and I'm loving my 2020 QX80! Will definitely refer this dealership and Cameron!! My experience waa great! The red bow was an brand. I wasn't hassled and I'm loving my 2020 QX80! Will definitely refer this dealership and Cameron!! My experience waa great! The red bow was an added bonus!! More
by missjay_26
October 02, 2020
Kyled Roberts was extremely pleasant and helpful when I bought my Infiniti last month. He was knowledgeable and a joy to work with. We especially appreciated his "no pressure" approach, and my husband an bought my Infiniti last month. He was knowledgeable and a joy to work with. We especially appreciated his "no pressure" approach, and my husband and I recommend him highly! He is the best!! More
by kayshackelfordhaigler
Employees Worked With
Kyle Roberts
September 26, 2020
JoJo was the BEST! She did everything she could to make it a smooth process. Dana was very nice and accommodating as well. Highly recommend JoJo! it a smooth process. Dana was very nice and accommodating as well. Highly recommend JoJo! More
by Seibert92
Employees Worked With
Josette Rice
September 24, 2020
Blake Temple made the purchase of our new car such a wonderful experience. I truly have never had anybody provide that kind of help and service. wonderful experience. I truly have never had anybody provide that kind of help and service. More
by stclankford
Employees Worked With
Blake Temple
September 14, 2020
I have purchased a total of 3 vehicles from this dealership in the passed 11 years. It has always been a pleasant experience. Everyone involved from Sales, Finance and Service departments were great dealership in the passed 11 years. It has always been a pleasant experience. Everyone involved from Sales, Finance and Service departments were great. Thanks!! More
by jamie43
September 13, 2020
Jason was knowledgeable and very helpful! He made my purchase a smooth experience! He should be one of the top salesmen at Infiniti of Birmingham!! purchase a smooth experience! He should be one of the top salesmen at Infiniti of Birmingham!! More
by MrsMia1
