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INFINITI of Birmingham

Hoover, AL

4.9
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,009 reviews

December 29, 2020

Josette Rice was vital in my decision to purchase my car. She was professional and personable throughout the process. She provided me with both purchase/lease options and always followed up until my decisi More

by glenesey
Recommend Dealer
Yes
Employees Worked With
Josette Rice
December 28, 2020

Josette Rice was very personable and yet professional. She made the car buying experience less stressful and went the extra mile to make sure I had everything that I needed. I will always remember how More

by Janicew2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josette Rice, James Dawson
December 13, 2020

Josette was very friendly and professional. She answered all my questions and showed me a lot of features on my new car. I really enjoyed doing business with her. I would highly recommend her to friends and More

by terrilecroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josette Rice, Dana Doniver
December 12, 2020

I just purchased a new 2021 QX80 from Kyle Robert’s. He was very professional and an absolute pleasure to work with. The deal negotiated was very fair. The paperwork and delivery process was smooth. I woul More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Roberts
December 10, 2020

Extremely helpful and took his time finding what I wanted. Best experience I’ve had purchasing a vehicle. Definitely will be back to this location More

by Mshort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Dawson
December 06, 2020

Josette was very helpful from our first call through pickup. As an out of state buyer the process was quick and painless. Thank you for making it a smooth buying experience. More

by pghrocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josette Rice
December 04, 2020

Mr. Dawson in the finance department was knowledge and super nice. All my questions were answered without delay. Great Experience for me at Infiniti of Birmingham More

by sallyhartsnoddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dawson
November 30, 2020

My salesperson was great. The finance department was great. Upper management was great. Overall, I had a great experience purchasing my new vehicle from dealership. More

by Cherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Dawson
November 28, 2020

Four years ago, we were in the market for an Infiniti and were run off because we are African-American. It was exhilarating to purchase our 3rd Infiniti; with Jason's professional, attentive, and thorough ca More

by Wattage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

I first met Josette Rice in July 2020. I told Josette I first met Josette Rice in July 2020. I told Josette I needed to get several things handled before I would be buying a new car. Josette sent me em More

by d3bama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josette Rice
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