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INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,009 reviews
February 25, 2021
The staff at this dealership are beyond compare; they really care about the clients and have made this process as easy as it can be really care about the clients and have made this process as easy as it can be More
by hstraughn
February 23, 2021
Peter Smith is an excellent salesman. He was very knowledgeable about the vehicles and found me the perfect car (with a great deal) based on my interests expressed to him. I love my second Infiniti knowledgeable about the vehicles and found me the perfect car (with a great deal) based on my interests expressed to him. I love my second Infiniti and appreciate the great customer service I have always received over the years. FACT: I truly recommend Infiniti of Birmingham--the PERFECT place for the PERFECT car! More
by A. Milton
Employees Worked With
Peter Smith
February 19, 2021
I called to inquire about a vehicle I was interested in and spoke with Katrina. She was very helpful and scheduled me an appointment with Josette. Josette was pleasant and made the process very easy. If y and spoke with Katrina. She was very helpful and scheduled me an appointment with Josette. Josette was pleasant and made the process very easy. If you’re looking to purchase a vehicle go to Infiniti of Birmingham and ask for Josette. She was great! More
by Kim L
Employees Worked With
Katrina, Josette Rice, Cleveland Moorer
February 12, 2021
A pleasure to do business with. Very friendly and caring. They were on the lookout for the elusive FX37 for over a year but never forgot about me. Thanks guys! That's customer service!! They were on the lookout for the elusive FX37 for over a year but never forgot about me. Thanks guys! That's customer service!! More
by John@coyotecoating.com
Employees Worked With
Josette Rice
February 06, 2021
Very Professional Staff!!!! Josette was very courteous and friendly. I would definitely recommend Infiniti of Birmingham!! If you need a vehicle please ask for Josette!! She knows her stuff! and friendly. I would definitely recommend Infiniti of Birmingham!! If you need a vehicle please ask for Josette!! She knows her stuff! More
by Jamario
Employees Worked With
Josette Rice
February 03, 2021
This was the best new car experience I have ever had! Not only was Josette knowledgeable, experienced, and courteous, she delivered my car right to my house after business hours, and took all the time I Not only was Josette knowledgeable, experienced, and courteous, she delivered my car right to my house after business hours, and took all the time I needed to go over the specifics of the car. Josette was a top notch salesperson- very professional and friendly. I would rate my experience as an A+! More
by Rhicks701
Employees Worked With
Josette Rice
February 03, 2021
Kyle was very helpful throughout the process! He went above and beyond for me and was super helpful the entire time. An overall great experience working with him. above and beyond for me and was super helpful the entire time. An overall great experience working with him. More
by Garrison V.
Employees Worked With
Kyle Roberts
February 03, 2021
Mark I would like to say thanks you for the hard extra work you have done for me & my family not once but twice. You & Jason r the coolest and friendly guy I have ever met. But me and my family really app work you have done for me & my family not once but twice. You & Jason r the coolest and friendly guy I have ever met. But me and my family really appreciate everything you have done. U need me 4 anything I dere for you. Thanks Infiniti family 🔥🙏🏿 More
by Kennygiles10
January 29, 2021
A special thanks to Josette and the Infiniti of Birmingham for putting me in the car of my dreams. Josette exceeded my expectations, she went above and beyond. Birmingham for putting me in the car of my dreams. Josette exceeded my expectations, she went above and beyond. More
by Ebony Patterson
Employees Worked With
Josette Rice
