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INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,009 reviews
April 25, 2021
Management not competitive with competitors. Hard to deal with. Did not value previous customer loyalty. Sales staff excellent! Above rating is on senior management negotiations, not sales. deal with. Did not value previous customer loyalty. Sales staff excellent! Above rating is on senior management negotiations, not sales. More
by bmorrislazboy
April 23, 2021
I HIGHLY recommend Cam for your sales needs. Such a wonderful, young man that was helpful and polite throughout the whole process. The best...who also serves his country in the military. wonderful, young man that was helpful and polite throughout the whole process. The best...who also serves his country in the military. More
by beth_hinson
Employees Worked With
Cameron Doss
April 23, 2021
I would like to thank Josetta for been so helpful helping me select my new SUV. She was very knowledgeable and courteous. I will recommend her to all of my friends me select my new SUV. She was very knowledgeable and courteous. I will recommend her to all of my friends More
by eleanorjames53
Employees Worked With
Josette
April 17, 2021
Tony was 10/10....great personality, extremely knowledgeable and transparent. Tony made sure to address all of my concerns and I know without a doubt that the vehicle I chose is the right one for knowledgeable and transparent. Tony made sure to address all of my concerns and I know without a doubt that the vehicle I chose is the right one for me. This was the best experience I’ve had car shopping! More
by Kiya McRae
Employees Worked With
Tristan was amazing also! , George "Tony" Mickens, Cleveland Moorer
April 17, 2021
Tony was great!! He had a great personality, was very knowledgeable about the vehicles I was shopping for and made the time very well spent!! knowledgeable about the vehicles I was shopping for and made the time very well spent!! More
by Meese317
Employees Worked With
George "Tony" Mickens
April 14, 2021
Great, everything was as promised. The staff was friendly and polite. The facilities was clean. The sale person was well informed about the vehicle features . and polite. The facilities was clean. The sale person was well informed about the vehicle features . More
by DHood
Employees Worked With
Kyle Roberts
April 05, 2021
Bought my 3rd Infiniti from Infiniti of Birmingham. Kyle was more than helpful. We realized we had connections going back 30+ years. I had all the time I needed to make my decision. No hassle. No pressure. was more than helpful. We realized we had connections going back 30+ years. I had all the time I needed to make my decision. No hassle. No pressure. Five stars. More
by CJLeddo
March 31, 2021
Very courteous polite and attentive as to what type vehicle we wanted! He suggested the perfect SUV. We enjoyed doing business will recommend to friends vehicle we wanted! He suggested the perfect SUV. We enjoyed doing business will recommend to friends More
by George “Tony” Mickens
Employees Worked With
George "Tony" Mickens
March 25, 2021
Josette was very friendly, helpful and professional. I had to buy a car quickly and she made the process stress free and easy. I would recommend to anyone buying a car. had to buy a car quickly and she made the process stress free and easy. I would recommend to anyone buying a car. More
by Sandy36
Employees Worked With
Josette Rice
March 24, 2021
This is our second purchase from INFINITI of Birmingham. We told Blake what we were looking for and he identified the vehicles in stock that met our desires and offered options that we hadn't considered. We told Blake what we were looking for and he identified the vehicles in stock that met our desires and offered options that we hadn't considered. We found the just the car for us. He's a delight to work with and genuinely is interested in customer satisfaction. More
by jenewman
Employees Worked With
Blake Temple, Jackson Callahan, Cleveland Moorer
