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INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,009 reviews
September 04, 2021
Great people and overall solid experience! Highly recommend Kyle Roberts for a no pressure/knowledgeable sales experience. Will continue to recommend family and friends for sales and leasing needs. recommend Kyle Roberts for a no pressure/knowledgeable sales experience. Will continue to recommend family and friends for sales and leasing needs. More
by MelanieJSmith
Employees Worked With
Kyle Roberts, Timberly Green
September 02, 2021
Wonderful experience. All the staff was friendly and helpful. I was able to complete most of the transaction through online and telephone. They offered to deliver but I choose to pick up the vehicle ins helpful. I was able to complete most of the transaction through online and telephone. They offered to deliver but I choose to pick up the vehicle instead. Definitely recommend More
by OT
Employees Worked With
Other Employees :
Peter Smith, George "Tony" Mickens, Timberly Green
August 30, 2021
My husband and I recently purchased a QX 80 and our experience with Kyle was great! We both highly recommend him to anyone looking to buy. experience with Kyle was great! We both highly recommend him to anyone looking to buy. More
by NkAlston
Employees Worked With
Kyle Roberts, Timberly Green
August 20, 2021
I have bought multiple times from this dealership because they value service and aren't a high-pressure sales team. When my lease renewal came up recently, I decided to buy out the lease because I love my In they value service and aren't a high-pressure sales team. When my lease renewal came up recently, I decided to buy out the lease because I love my Infiniti and also because the dealership was willing to come to the table with an attractive offer. More
by iam@carlton
Employees Worked With
Jesse Ball
August 09, 2021
Customer service was amazing!! Tony made the deal happen. Couldn’t believe it. We drove off in our new QX50 very happy. Never had such a good experience buying a car. Thanks Tony! Couldn’t believe it. We drove off in our new QX50 very happy. Never had such a good experience buying a car. Thanks Tony! More
by Deb
August 03, 2021
They guys at Infiniti Birmingham did a great job making my buying experience easy and pressure free. I appreciate them letting the vehicle I purchased speak for itself. Peter Smith in particular was grea my buying experience easy and pressure free. I appreciate them letting the vehicle I purchased speak for itself. Peter Smith in particular was great to work with. More
by Johnklein34
Employees Worked With
Peter Smith
August 01, 2021
GREAT POSITIVE EXPERIENCE!!GREAT POSITIVE GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! I WILL RECCOMEND TO A FRIEND!! I GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! I WILL RECCOMEND TO A FRIEND!! I WILL RECCOMEND TO A FRIEND!! I LOVE MY INFINITI CARS!! More
by tjsudduth
Employees Worked With
George "Tony" Mickens, Timberly Green
July 29, 2021
Tony was the best!!! So friendly and helpful. He did everything he possibly could to get me in my new car!! I would definitely go to Tony again. Thank you Tony!! everything he possibly could to get me in my new car!! I would definitely go to Tony again. Thank you Tony!! More
by Amanda F.
Employees Worked With
George "Tony" Mickens, Gene Moorer
July 26, 2021
Blake Temple was wonderful to work with! Everyone is so nice and accommodating. I love my new car and they made sure everything was perfect before zi left the lot. Blake even paired my phone for me! I high nice and accommodating. I love my new car and they made sure everything was perfect before zi left the lot. Blake even paired my phone for me! I highly recommend them! More
by Chappellpm
Employees Worked With
Blake Temple
