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INFINITI of Birmingham

Hoover, AL

4.9
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 954 reviews

April 14, 2021

Great, everything was as promised. The staff was friendly and polite. The facilities was clean. The sale person was well informed about the vehicle features . More

by DHood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roberts
April 05, 2021

Bought my 3rd Infiniti from Infiniti of Birmingham. Kyle was more than helpful. We realized we had connections going back 30+ years. I had all the time I needed to make my decision. No hassle. No pressure. More

by CJLeddo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Roberts
March 31, 2021

Very courteous polite and attentive as to what type vehicle we wanted! He suggested the perfect SUV. We enjoyed doing business will recommend to friends More

by George “Tony” Mickens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George "Tony" Mickens
March 25, 2021

Josette was very friendly, helpful and professional. I had to buy a car quickly and she made the process stress free and easy. I would recommend to anyone buying a car. More

by Sandy36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josette Rice
March 24, 2021

This is our second purchase from INFINITI of Birmingham. We told Blake what we were looking for and he identified the vehicles in stock that met our desires and offered options that we hadn't considered. More

by jenewman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Temple, Jackson Callahan, Cleveland Moorer
March 23, 2021

This is my first Infiniti vehicle. Josette Rice made the process so much better. She was very helpful and knowledgeable. Thanks Josette for a great job. More

by Bfagin
Recommend Dealer
Yes
Employees Worked With
Josette Rice, Cleveland Moorer
March 23, 2021

I had been looking at vehicles for months and put off buying just because I dreaded the process. I went to Infiniti of Birmingham with great reservation. I got set up with Regi Palmer, a sales consultant More

by Sandy.holmes2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Second Infinity purchased from Josette. Highly recommend giving her a visit. Would like to see the purchase process move along a little quicker, but otherwise a good experience... More

by Hotroll73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josette Rice, Dana Doniver
March 15, 2021

This is the first time I have ever purchased an Infiniti product. Jason Dudley made the process seamless. He was very knowledgeable about the unit I purchased and provided me with excellent customer serv More

by phicks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

The entire team at Infiniti of Birmingham delivered world-class customer service during my first purchase from the moment I submitted an online inquiry. Jacob Byrd ensured that I was well taken care of More

by Nick Preston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Byrd, Dana Doniver, Cleveland Moorer
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