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INFINITI of Birmingham
Hoover, AL
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
July 01, 2021
Great people! Impeccable service! This is our third purchase from Infiniti of Birmingham. Cannot recommend them highly enough. The absolute best! purchase from Infiniti of Birmingham. Cannot recommend them highly enough. The absolute best! More
by L Peters
Employees Worked With
Other Employees :
Timberley and Julian! Fantastic!!, Kyle Roberts
June 30, 2021
Awesome service both times from Tony Mickens and all the staff! Highly recommend them! Godly environment! Will always do business with them on new or used! staff! Highly recommend them! Godly environment! Will always do business with them on new or used! More
by Pabowlin95
Employees Worked With
Other Employees :
Timberly Greene, Tristian Harvey, Cameron Doss, George "Tony" Mickens
June 30, 2021
Best car buying experience ever. Kyle was the most knowledgeable of any car salesman I have ever had. Will be back next time I’m in the market for a car for sure. knowledgeable of any car salesman I have ever had. Will be back next time I’m in the market for a car for sure. More
by Joeneil
Employees Worked With
Kyle Roberts
June 30, 2021
Thanks to the team at Infiniti of Birmingham especially Kyle Roberts for making the car buying experience wonderful. I have never been able to say that when buying a car until now. Thanks again and we will Kyle Roberts for making the car buying experience wonderful. I have never been able to say that when buying a car until now. Thanks again and we will be back. More
by Hilltom
Employees Worked With
Kyle Roberts
June 30, 2021
Amazing staff and Kyle is the BEST! They actually care and look out for their customers. We will be Infiniti customers moving forward! Kyle walked us through everything. Highly recommend asking for Kyle R and look out for their customers. We will be Infiniti customers moving forward! Kyle walked us through everything. Highly recommend asking for Kyle Roberts. More
by Ramonagraffeo
June 29, 2021
Tony Mickens was very helpful, knowldgeable & professional in all phases of the dealer/ custmer relationship. He went the extra mile to assure my questions were answered at time of sale & subsequ professional in all phases of the dealer/ custmer relationship. He went the extra mile to assure my questions were answered at time of sale & subsequently. I would be pleased recommend him to those looking for a quality experience for a car purchase. More
by Bob G.
Employees Worked With
George "Tony" Mickens
June 27, 2021
My experience with Peter Smith and Julius Robinson at Infinity of Birmingham was extremely professional and pleasant. They invested time in my questions about my purchase and made the transaction an easy Infinity of Birmingham was extremely professional and pleasant. They invested time in my questions about my purchase and made the transaction an easy process. The customer service was tremendous! More
by sheri
Employees Worked With
Julius Robinson, Peter Smith
June 23, 2021
Peter Smith got this sale because he acted as if he wanted it. We didn't get that feeling from the other dealerships we looked at. We bought a great car (2022 QX55) but the dealership made the differen wanted it. We didn't get that feeling from the other dealerships we looked at. We bought a great car (2022 QX55) but the dealership made the difference. They are friendly, competent and try to make sure the car you buy is the right fit for you. I strongly recommend these guys if you need a new ride. More
by tkimbrough
Employees Worked With
Julius, Timberly, Peter Smith
June 17, 2021
Such a professional group. Kyle Roberts, Timberly, Julius made the process so easy. Not sure if what I wanted, Kyle did a great job of introducing me to the Infiniti products. Thank them all for me. made the process so easy. Not sure if what I wanted, Kyle did a great job of introducing me to the Infiniti products. Thank them all for me. More
by THERESABANKS
Employees Worked With
Timberly, Julious, Kyle Roberts
June 16, 2021
Kyle made sure my experience was great. He answered all of my questions and made sure I was taken care of during the entire process. He is someone I highly recommend seeing if you are in need of a new car of my questions and made sure I was taken care of during the entire process. He is someone I highly recommend seeing if you are in need of a new car. More
by WilliamsJ
