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INFINITI of Birmingham

Hoover, AL

4.9
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,009 reviews

February 12, 2022

Jason Dudley was awesome. I had a good experience working with him. I highly recommend Infiniti of Bham. More

by Deatra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Doss
Feb 14, 2022 -

INFINITI of Birmingham responded

On behalf of us at Infiniti of Birmingham, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jason Dudley. We will be sharing your feedback with our team. Enjoy your new vehicle, and please revisit us soon!

February 12, 2022

Great customer service. Easy buying experience. Highly recommend Infiniti of Birmingham for your next car purchase. More

by Cheryl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Temple
Feb 14, 2022 -

INFINITI of Birmingham responded

Cheryl, thank you for taking the time to leave a review! I’m so glad to hear that you thoroughly enjoyed your vehicle-buying experience at our dealership. We're also glad Blake Temple was able to assist you find the perfect vehicle!

February 07, 2022

All associates including salespersons, sales clerks, mechanics and customer services representatives greet me with a smile. More

by dennismlilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Feb 07, 2022 -

INFINITI of Birmingham responded

On behalf of us at Infiniti of Birmingham, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience.

February 03, 2022

Peter Smith is the best and the customer service is like none other!! The response was very fast..I did online application and had a approval in 5 minutes! Peter Smith delivered my SUV and made sure I knew More

by Ewing.Christine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Smith
Feb 08, 2022 -

INFINITI of Birmingham responded

Thank you, Christine! We're glad you had a great experience with Peter Smith.

January 29, 2022

Worked with us even though we changed our mind several times. Tony went above and beyond when we wanted to look at underside of one of the vehicles. He actually had it put on a lift. We finally got a grea More

by tvrenfro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George "Tony" Mickens, Timberly Green
January 28, 2022

We purchased a new QX80 for my wife and Shane and the team at Infiniti of Birmingham did an excellent job from start to finish. We love the new car and really appreciate the professional and pleasant exp More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timberly Green, Shane Perkins
January 27, 2022

The experience at dealership was very professional with my salesman Mr Reginald Palmer I would definitely be a return client More

by Renesweb26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Best selection of 2022's we could find. It was a pleasant surprise when most others only had 21's. More

by southeasternagtr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timberly Green, Patrick Leonard
January 21, 2022

Very responsive staff. Easy process. Would recommend this dealership to anyone who is looking for a car. More

by jared
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Temple
January 04, 2022

Ask for Patrick Leonard he is very knowledgeable and professional! I’m sold on Infiniti! More

by Bradley.leonard81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Leonard
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