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INFINITI of Birmingham

Hoover, AL

4.9
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,009 reviews

March 28, 2022

Tony Mickens was incredible to work with. Not pushy, kept in touch, found what I wanted. It was a great experience from start to finish. More

by susie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Tony" Mickens
Mar 29, 2022 -

INFINITI of Birmingham responded

Susie, thank you for your kind review; we are happy to pass along your comments to Tony Mickens and the team here at Infiniti Of Birmingham! We look forward to your next visit!

March 23, 2022

Joel Garcia is a TRUE professional. In athletics, a truism is that the team(usually) takes on the personality of the coach. I’ve also seen this in the business world and is certainly More

by harry.burton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

INFINITI of Birmingham responded

We would like to thank you for this fantastic review. It’s great to hear that our team helped to make your experience such a positive one. Enjoy your new vehicle!

March 23, 2022

Blake Temple was outstanding throughout our experience in buying a new car at Infinity of Birmingham. Without being pushy, Blake has stayed in touch with us for a long period of time before we decided to tr More

by harry.burton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Temple
Mar 25, 2022 -

INFINITI of Birmingham responded

Thank you so much for sharing your experience with Infiniti of Birmingham and Blake Temple. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle, and the team will be thrilled to hear your feedback!

March 21, 2022

From the first contact through the end of the sales transaction, superb customer service, bar none. The atmosphere and energy of the Sales Consultant, Peter Smith to the Internet Consultant, Finance R More

by Talbot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Smith, Timberly Green
Mar 22, 2022 -

INFINITI of Birmingham responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that the team at Infiniti of Birmingham was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

March 21, 2022

I enjoyed ever moment of my buying process! Will Ingram was my salesman & he did a great job. His manager Julius went over & beyond to satisfy my every need. Timberly the finance manager explai More

by Sadiec92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Ingram , Timberly Green
Mar 21, 2022 -

INFINITI of Birmingham responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Will Ingram and Julius Robinson were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

March 21, 2022

Cameron Doss is the BEST! I recently purchased a new Infiniti Q60, and with me living out of State, I could not have asked for an easier experience. Absolutely nothing like More

by tcochran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Doss
Mar 21, 2022 -

INFINITI of Birmingham responded

Ms. Cochran, it’s great to hear that you had a positive experience with Cameron Doss and Infiniti of Birmingham! If there’s anything we can do to serve you further, let us know.

March 20, 2022

Will, Shane, Mark and Timberly were amazing to work with! Each one of them made this experience the best I’ve ever been through. More

by cindiemartin88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Ingram, Timberly Green, Shane Perkins
Mar 21, 2022 -

INFINITI of Birmingham responded

I’m happy to hear that our team provided you with excellent service! I’ll make sure that they receive your feedback. I’m sure it will make their day! Please reach out if you need any more assistance and we will be happy to help.

Mar 21, 2022 -

cindiemartin88 responded

Thanks so much!

March 19, 2022

Very impressed with the help we received from this dealership. Mike Weeks took the time to help us with a pairing issue and we were on our way Thank you Mike and Mark More

by Lorraine Cartier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Weeks, Jackson Callahan
Mar 21, 2022 -

INFINITI of Birmingham responded

We’re so happy to hear you had a great experience at Infiniti of Birmingham. Your review made our day! We will relay your review to Mike Weeks! Thanks again.

March 18, 2022

Peter Smith and George "Tony" Mickens were both very helpful in getting my new Infiniti QX60. Their professionalism and service during the sales process was much appreciated. I would recommend them an More

by jcaldwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Smith, George "Tony" Mickens
Mar 26, 2022 -

INFINITI of Birmingham responded

I’m happy to hear that our team provided you with excellent service! I’ll make sure that they receive your feedback. I’m sure it will make their day! Please reach out if you need any more assistance and we will be happy to help.

March 16, 2022

Everyone in the dealership from the sales staff to the service providers are there to help and resolve your issues professionally and with a great deal of competence. More

by qbangas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan, George "Tony" Mickens, Timberly Green
Mar 17, 2022 -

INFINITI of Birmingham responded

On behalf of us at Infiniti of Birmingham, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with George Mickens. We will be sharing your feedback with our team. Enjoy your new vehicle, and please revisit us soon!

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