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INFINITI of Birmingham

Hoover, AL

4.9
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,009 reviews

May 23, 2022

Thank you for asking! Mickey was on time, very professional and made sure I got the car I wanted. He made the process so easy and you have wonderful coffee!! More

by Frances
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George "Tony" Mickens
May 26, 2022 -

INFINITI of Birmingham responded

Frances, thank you for your kind review; we are happy to pass along your comments to Tony and the team here at Infiniti Of Birmingham! If you have any further questions, please don't hesitate to reach out!

May 21, 2022

My Salesman Peter Smith was outstanding. He really made me feel important. He knew the a lot about the car. He was very professional. I loved the video that he sent me advertising the car More

by vmexpresscarriers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Smith
May 24, 2022 -

INFINITI of Birmingham responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with Peter Smith at Infiniti Of Birmingham. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2022

Grace did a excellent sales for me this mouring,she get 5 stars+,very good sales woman More

by Donald pope
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George "Tony" Mickens, Grace Marshall
May 24, 2022 -

INFINITI of Birmingham responded

Donald, we're so glad that Grace was able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 21, 2022

Good service so far,sales rep was very incourageing,very courteous and down to earth.go 2 miss grace marshall and she’ll get.u a car More

by Donald pope
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George "Tony" Mickens, Grace Marshall
May 24, 2022 -

INFINITI of Birmingham responded

Donald, thank you for your kind review; we are happy to pass along your comments to Grace Marshall and the team here at Infiniti Of Birmingham! If you have any further questions, please give us a call. We're always happy to help!

May 19, 2022

I will always ask for her she’s a really good communicator and a welcoming person More

by Timothy Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Marshall
May 20, 2022 -

INFINITI of Birmingham responded

Hi Timothy, we are very happy Grace has provided you with such a positive experience! We hope to be of service to you again in the future!

May 18, 2022

Clean professional did not try to sell you something you didn’t want offered you snacks and sodas was attentive to your needs the other salesmen around was not loud and trying to get in your business over More

by phaley504
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timberly Green
May 18, 2022 -

phaley504 responded

This was a great experience my family love my suv they thought I did great picking this one thanks to Mr. Palmer

May 20, 2022 -

INFINITI of Birmingham responded

Thank you so much for your positive comments about Infiniti Of Birmingham! We hope to be of service to you again in the future.

May 11, 2022

Surprisingly the best car buying experience ever! I had convinced myself that I would be waiting a long time for a new SUV. After waiting less than 24 hours Blake Temple called me and said he had a b More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Temple, Timberly Green
May 13, 2022 -

INFINITI of Birmingham responded

Jb, we are so happy to read such a great review about Blake Temple and Infiniti Of Birmingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

Blake is a gem! ! I came from Louisiana to buy my car. Everything was handled by phone and the process was a breeze. Blake and Timberly are very polite and made th More

by Kristie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Temple, Timberly Green
May 11, 2022 -

INFINITI of Birmingham responded

Kristie, thanks for your praise and kind comments about our team, especially about Blake and Timberly. We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2022

I just purchased my 2nd vehicle from Peter at infinity of bham . He was great ! He is honest and hardworking and would not want to work with anyone else! He is the best ! More

by sonyajones50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Smith
May 10, 2022 -

INFINITI of Birmingham responded

Sonya, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Birmingham and Peter Smith! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2022

I started corresponding with this dealership earlier in the week! They were fabulous to work with to help me get the car I wanted! More

by Amjua99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George "Tony" Mickens, Timberly Green
May 04, 2022 -

INFINITI of Birmingham responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Birmingham. We are always more than happy to assist you if anything else comes up. Take care!

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