Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
June 29, 2022
Grace was an absolute joy to work with. She made sure everything went smoothly and addressed any concerns that I had. She truly went above and beyond! She made sure everything went smoothly and addressed any concerns that I had. She truly went above and beyond! More
by etay91011
Employees Worked With
Timberly Green, Grace Marshall
June 27, 2022
I appreciate all the help and kindness showed at my visit to Infinity. Tony did a phenomenal job of making the process easy and move swiftly. As did the entire staff. I appreciate the generosity showed and w to Infinity. Tony did a phenomenal job of making the process easy and move swiftly. As did the entire staff. I appreciate the generosity showed and will look forward to working with Tony and infinity on all my car needs in the years to come. More
by Tyrece M
June 24, 2022
Shane was very helpful and knowledgeable. He was patient with us as new Infiniti owners and answered our many questions. Thanks for a great car buying experience, Shane! He was patient with us as new Infiniti owners and answered our many questions. Thanks for a great car buying experience, Shane! More
by krystal
June 19, 2022
Shane, Julius and Tony were outstanding to work with. There was no pressure and they were extremely helpful to explain in detail the many questions I had. Customer First is definitely a company value. There was no pressure and they were extremely helpful to explain in detail the many questions I had. Customer First is definitely a company value. More
by bbb52162
Employees Worked With
Cameron Doss, George "Tony" Mickens, Shane Perkins
June 18, 2022
Grace is by far the best sales person I have ever worked with. She is very knowledgeable, has a fantastic personality and made my vehicle purchase the smoothest I have ever experienced. I will definitely c with. She is very knowledgeable, has a fantastic personality and made my vehicle purchase the smoothest I have ever experienced. I will definitely continue to do business with Grace in the future. More
by Lisa P.
Employees Worked With
Grace Marshall
June 15, 2022
I definitely recommend Mr. Reginald Palmer at Infiniti Nissan in Hoover to help you find the right car for you. He was very patient knowledgeable with my experience. He will ev Reginald Palmer at Infiniti Nissan in Hoover to help you find the right car for you. He was very patient knowledgeable with my experience. He will even followed up to make sure that I was still doing well with my selection. Truly the definition of customer service and for I'm appreciative. Please see him at the Hoover location for your next car purchase. You will not regret it! More
by kooda1583
Employees Worked With
June 13, 2022
Blake and Cam were great to work with. Very informative/helpful and did not put any pressure on us to hurry up and make a decision before we were ready to. Very informative/helpful and did not put any pressure on us to hurry up and make a decision before we were ready to. More
by holtale
Employees Worked With
Blake Temple, Cameron Doss, George "Tony" Mickens
June 11, 2022
Grace was very attentive and honest and helpful. She made our experience was very pleasant and easy. She made our experience was very pleasant and easy. More
by jgreen2430
June 04, 2022
Montgomery location Closed. This is my new location with outstanding service. Ruth Manzo was great! Thank you for taking good care of me. I will definitely come back for my f This is my new location with outstanding service. Ruth Manzo was great! Thank you for taking good care of me. I will definitely come back for my future services. See you next time!!! More
by NeverDeny
Employees Worked With
Ruth Manzo-Arellano
