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INFINITI of Birmingham
Hoover, AL
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
March 05, 2022
Shane was very helpful, knowledgeable, and made the buying process very easy. Everyone i worked with was very kind. I will recommend Infiniti BHM to all my friends and family. buying process very easy. Everyone i worked with was very kind. I will recommend Infiniti BHM to all my friends and family. More
by Taylor.0217
February 24, 2022
I was very with the transparency and efficiency of my Rep Peter Smith. He made everything comfortable as well as his manager. I’m one that usually hate going into dealerships to shop for cars but this experi Peter Smith. He made everything comfortable as well as his manager. I’m one that usually hate going into dealerships to shop for cars but this experience makes a difference. Great job Peter More
by qgolman
Employees Worked With
Peter Smith
February 22, 2022
Amazing CUSTOMER SERVICE most companies do not know what that is now! Reggie Palmer is the best at what he does! Explains everything you need to know. that is now! Reggie Palmer is the best at what he does! Explains everything you need to know. More
by BA1887
Employees Worked With
February 18, 2022
You are treated like Royalty at Infiniti. Kings and Queens all over can not measure up to the Infiniti treatment. I wear a crown during my wait service time 👑. Kings and Queens all over can not measure up to the Infiniti treatment. I wear a crown during my wait service time 👑. More
by superwoman2
Employees Worked With
February 12, 2022
Jason Dudley was awesome. I had a good experience working with him. I highly recommend Infiniti of Bham. working with him. I highly recommend Infiniti of Bham. More
by Deatra
February 03, 2022
Peter Smith is the best and the customer service is like none other!! The response was very fast..I did online application and had a approval in 5 minutes! Peter Smith delivered my SUV and made sure I knew none other!! The response was very fast..I did online application and had a approval in 5 minutes! Peter Smith delivered my SUV and made sure I knew everything about it before he left my house! Yes call Peter Smith at Infiniti of Birmingham! More
by Ewing.Christine
Employees Worked With
Peter Smith
January 29, 2022
Worked with us even though we changed our mind several times. Tony went above and beyond when we wanted to look at underside of one of the vehicles. He actually had it put on a lift. We finally got a grea times. Tony went above and beyond when we wanted to look at underside of one of the vehicles. He actually had it put on a lift. We finally got a great vehicle at a fair price. This is our third vehicle from Inifiniti of Birmingham. More
by tvrenfro
Employees Worked With
Other Employees :
George "Tony" Mickens, Timberly Green
