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INFINITI of Birmingham
Hoover, AL
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,009 reviews
July 29, 2022
Very welcoming, professional and courteous. All members were very helpful every step of the way in our purchase All members were very helpful every step of the way in our purchase More
by Tim
July 26, 2022
Grace, the salesperson who sold me the car was FABULOUS! She was kind, low-key, and chill. That’s EXACTLY what I was looking for. I’ve dealt with bs car guys before and was prepared to leave before I got th She was kind, low-key, and chill. That’s EXACTLY what I was looking for. I’ve dealt with bs car guys before and was prepared to leave before I got there, just in case that was gonna happen again. Grace was super kind and efficient and made things happen as quickly as she could. She’s a treasure! Hope that you pay her well! More
by kristyipatterson
July 23, 2022
Fantastic experience. As painless as car buying can be. Our salesman, Cameron Doss, was fantastic. He wasn’t pushy, and he was extremely courteous and helpful. I would def As painless as car buying can be. Our salesman, Cameron Doss, was fantastic. He wasn’t pushy, and he was extremely courteous and helpful. I would definitely recommend for anyone considering a luxury car to shop here. More
by dickersonx3
Employees Worked With
Cameron Doss
July 22, 2022
Absolutely happy with our purchase! We were looking for a truck and within 24 hours we were talking with George”Tony” Mickens!! He made sure we had a smooth transactions and made it soo We were looking for a truck and within 24 hours we were talking with George”Tony” Mickens!! He made sure we had a smooth transactions and made it soooo easy. I will definitely be back the next go around! Thank you Tony!!!! More
by Mrs Toson
July 18, 2022
A great experience with a professional team Reggie Palmer is an outstanding sale pro . friendly, responsive, excellent follow thru and customer focused found the best car we have ever owned Bil Palmer is an outstanding sale pro . friendly, responsive, excellent follow thru and customer focused found the best car we have ever owned Bill P More
by 1105
Employees Worked With
July 13, 2022
Great Experience. Would Recommend This Dealership To Everyone. Great People There To Help You Out And Find What Your Looking For! Would Recommend This Dealership To Everyone. Great People There To Help You Out And Find What Your Looking For! More
by Nestre65
July 13, 2022
My husband and I had a great experience at this dealership and associates we dealt with. Grace was so personable and helpful. She made our car buying experience very enjoyable and we had a great ti dealership and associates we dealt with. Grace was so personable and helpful. She made our car buying experience very enjoyable and we had a great time working with her. She is a gem! Timberly was also very pleasant and helpful. More
by cdluckett
Employees Worked With
Timberly Green, Grace Marshall
July 10, 2022
This dealership did whatever was necessary within reason to earn my business. The sales managers were very actively involved in the process. This was a very good car buying experience. to earn my business. The sales managers were very actively involved in the process. This was a very good car buying experience. More
by Lewiscallie53
June 30, 2022
Tony was an absolute joy to work with. He was knowledgeable and guided us through the purchase process with ease. A pleasure to do business with him. He was knowledgeable and guided us through the purchase process with ease. A pleasure to do business with him. More
by rharris923
Employees Worked With
George "Tony" Mickens, Timberly Green
