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INFINITI of Birmingham

Hoover, AL

4.9
1,009 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,009 reviews

August 13, 2022

All of the people I have worked with at Infinity of Birmingham have always been very professional. More

by Dfunk63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth
Aug 17, 2022 -

INFINITI of Birmingham responded

Your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future!

August 10, 2022

Grace was very thorough and took time to listen to what I wanted and delivered! More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timberly Green, Grace Marshall
Aug 12, 2022 -

INFINITI of Birmingham responded

Hi Nancy, thank you for taking the time to leave a review for us at Infiniti Of Birmingham. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2022

Tony was great! Friendly, quick and knowledgeable. We had a great experience! Great team overall More

by Britianyp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Tony" Mickens
Aug 12, 2022 -

INFINITI of Birmingham responded

Thank you for your kind review; we are happy to pass along your comments to Tony Mickens the team here at Infiniti Of Birmingham! We hope to be of service to you again in the future.

August 09, 2022

We had a great experience with Blake and all the Infiniti of Birmingham team throughout the process. More

by GG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Temple, Timberly Green
Aug 12, 2022 -

INFINITI of Birmingham responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2022

Very efficient and warm staff who made the buying process a great experience all the way around More

by matthew.leahey3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timberly Green, Grace Marshall
Aug 11, 2022 -

INFINITI of Birmingham responded

We appreciate you taking the time to leave us this feedback! If you have any further questions, please don't hesitate to reach out!

August 07, 2022

Friendly and non-pushy. Smooth process. Went out of their way to help me get a good deal. More

by bryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timberly Green, Grace Marshall
Aug 09, 2022 -

INFINITI of Birmingham responded

Bryan, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2022

Please have Tony Mickens help with finding the perfect vehicle for you. He's a wonderful salesman and he's very thorough! Infiniti of Birmingham is the place to go! More

by Ambra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George "Tony" Mickens
Aug 06, 2022 -

INFINITI of Birmingham responded

Ambra, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Aug 06, 2022 -

Ambra responded

Thank you!

August 05, 2022

Shane comes to mind each time I see or drive our new QX80 (the best we have ever had). Our experience will always be remembered Shane represents the Infiniti very well I am 69 and never in my life can I reme More

by cbigbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Perkins
Aug 09, 2022 -

INFINITI of Birmingham responded

We are so happy to read such a great review about Shane Perkins and Infiniti Of Birmingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2022

The dealership and Sales team are awesome. I was very pleased with the ease of the process. More

by mv.atk01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Tony" Mickens
Aug 06, 2022 -

INFINITI of Birmingham responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2022

I place a high value on excellent customer service and support. I was in the market for a QX60 CPO vehicle and had experience with this dealership. My recent purchase was facilitated by Cam Doss, Mark Mit More

by R Wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Doss, Timberly Green
Aug 05, 2022 -

INFINITI of Birmingham responded

Thank you for taking the time to leave a review for us at Infiniti Of Birmingham. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

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