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INFINITI of Birmingham

Hoover, AL

4.9
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 954 reviews

March 21, 2022

I enjoyed ever moment of my buying process! Will Ingram was my salesman & he did a great job. His manager Julius went over & beyond to satisfy my every need. Timberly the finance manager explai More

by Sadiec92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Ingram , Timberly Green
Mar 21, 2022 -

INFINITI of Birmingham responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Will Ingram and Julius Robinson were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

March 20, 2022

Will, Shane, Mark and Timberly were amazing to work with! Each one of them made this experience the best I’ve ever been through. More

by cindiemartin88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Ingram, Timberly Green, Shane Perkins
Mar 21, 2022 -

INFINITI of Birmingham responded

I’m happy to hear that our team provided you with excellent service! I’ll make sure that they receive your feedback. I’m sure it will make their day! Please reach out if you need any more assistance and we will be happy to help.

Mar 21, 2022 -

cindiemartin88 responded

Thanks so much!

March 19, 2022

Very impressed with the help we received from this dealership. Mike Weeks took the time to help us with a pairing issue and we were on our way Thank you Mike and Mark More

by Lorraine Cartier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Weeks, Jackson Callahan
Mar 21, 2022 -

INFINITI of Birmingham responded

We’re so happy to hear you had a great experience at Infiniti of Birmingham. Your review made our day! We will relay your review to Mike Weeks! Thanks again.

March 18, 2022

Peter Smith and George "Tony" Mickens were both very helpful in getting my new Infiniti QX60. Their professionalism and service during the sales process was much appreciated. I would recommend them an More

by jcaldwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Smith, George "Tony" Mickens
Mar 26, 2022 -

INFINITI of Birmingham responded

I’m happy to hear that our team provided you with excellent service! I’ll make sure that they receive your feedback. I’m sure it will make their day! Please reach out if you need any more assistance and we will be happy to help.

March 16, 2022

Everyone in the dealership from the sales staff to the service providers are there to help and resolve your issues professionally and with a great deal of competence. More

by qbangas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan, George "Tony" Mickens, Timberly Green
Mar 17, 2022 -

INFINITI of Birmingham responded

On behalf of us at Infiniti of Birmingham, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with George Mickens. We will be sharing your feedback with our team. Enjoy your new vehicle, and please revisit us soon!

March 15, 2022

Blake Temple was very professional and very patient with me (at times that's not an easy task, I'm sure). Blake kept me informed about the delivery of my 2022 QX60 that was on order for an extended period More

by riworley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Temple
Mar 16, 2022 -

INFINITI of Birmingham responded

On behalf of us at Infiniti of Birmingham, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Blake Temple. Congratulations on the purchase of your 2022 QX60!

March 14, 2022

Walked into Infiniti of Birmingham a couple of days ago thinking I was going to test drive a car. Well, I did, and I left there with a brand new QX60 that I love! Everyone was so friendly and knowledgeab More

by scburton19
Recommend Dealer
Yes
Employees Worked With
Shane Perkins
Mar 14, 2022 -

INFINITI of Birmingham responded

Thank you so much for taking the time to leave an excellent rating. We are so happy that Shane Perkins was able to assist you on your QX60 purchase! We really appreciate your business. Please let us know what we can do for you in the future!

March 13, 2022

I just got my infinity QX80 from them and I really loved the hospitality over there and a big thank to my sales man who was all time in contact with me and updating me about anything Mark Smoak I really app More

by Meriem.B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Smoak
Mar 14, 2022 -

INFINITI of Birmingham responded

On behalf of us at Infiniti of Birmingham, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mark Smoak. We will be sharing your feedback with our team. Enjoy your new vehicle, and please revisit us soon!

March 12, 2022

The Infiniti Q60 is our favorite of all the Infiniti’s we’ve owned. We just purchased a new 2022 and couldn’t be happier! It has everything we were looking for. Many thanks to Tony Mickens who helped us f More

by jreed36701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Tony" Mickens
Mar 14, 2022 -

INFINITI of Birmingham responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Tony Mickens was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

March 05, 2022

I would highly recommend purchasing from Infiniti. Shane Perkins and the entire staff was very accommodating and professional. They are very friendly and a great group of people. Thank you so much. More

by chayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timberly Green, Shane Perkins
Mar 07, 2022 -

INFINITI of Birmingham responded

On behalf of us at Infiniti of Birmingham, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Shane Perkins. We will be sharing your feedback with our team. Enjoy your new vehicle, and please revisit us soon!

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