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INFINITI of Birmingham
Hoover, AL
1,010 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,010 reviews
June 04, 2023
Tiffany was a real treasure. She was super helpful with my lease buy out and went through that process with me every step of the way. She new her stuff!!! I look forward to worki She was super helpful with my lease buy out and went through that process with me every step of the way. She new her stuff!!! I look forward to working with her in the future. Thanks for great service Tiffany!!! More
by davis16818
May 15, 2023
Just purchased a 2023 QX60 from Infiniti of Birmingham and I love my new car!! Our salesperson was Tiffany Williams. Tiffany thank you for making our purchase such a pleasure!! We appreciate your help and and I love my new car!! Our salesperson was Tiffany Williams. Tiffany thank you for making our purchase such a pleasure!! We appreciate your help and knowledge about the cars you are selling. You are amazing and were so dedicated to helping us get the vehicle we wanted. There were no high pressure sales or BS! Had enough of that at other dealerships. Also a big thank you all around to Timberly Green the Finance Manager, Mark Mitchell the General Sales Manager and Julius Robinson the Sales Manager. Each of you had a hand in making our purchase such a pleasure!! Every single person we came in contact with or even passed by was so friendly and extremely nice. Even after buying our car I have been back and it's the most welcoming experience I've ever had at any other dealership. They know what matters and it's not being friendly in the moment until you make a sale, but building a relationship with your customers and keeping them happy with their purchase. Kudos to Infinity of Birmingham for knowing how to get repeat customers and good word of mouth! They STILL care about that!! More
by kdaughtry4
Employees Worked With
Other Employees :
Greatest salesperson EVER was Tiffany Williams but also great service from Mark Mitchell, Timberly Green and Julius Robinson
April 28, 2023
Incredibly nice dealership with incredibly nice staff. Tiffany went above and beyond helping me get my dream car! Highly recommend this dealership. Tiffany went above and beyond helping me get my dream car! Highly recommend this dealership. More
by BRay
April 27, 2023
Best experience. Keon the sales person was very professional and worked very hard to give us a great deal. Keon the sales person was very professional and worked very hard to give us a great deal. More
by Stephenm
Employees Worked With
April 24, 2023
Tiffany was very knowledgeable and helpful in, helping me make a very important choice about my infinite QX60 that I choose to purchase. make a very important choice about my infinite QX60 that I choose to purchase. More
by samorrow45
Employees Worked With
April 20, 2023
Tiffany was very nice to work with. She made us comfortable with a great deal. She made us comfortable with a great deal. More
by Liz
April 13, 2023
Mr.Pettway was an answered prayer! He made everything go so smoothly. He did an amazing job showing me everything about the car. Highly recommend him. so smoothly. He did an amazing job showing me everything about the car. Highly recommend him. More
by Tferg
Employees Worked With
April 07, 2023
Excellent sales and service team. Buying experience was effortless and efficient. I’m satisfied with my vehicle and will patronize the dealership in the future Buying experience was effortless and efficient. I’m satisfied with my vehicle and will patronize the dealership in the future More
by rayai
