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INFINITI of Birmingham
Hoover, AL
1,046 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,046 reviews
December 23, 2023
Salesmen do a really good job working with customers - taking test drives, valuing trade-ins and working through the car purchase process. taking test drives, valuing trade-ins and working through the car purchase process. More
by Latrell
Employees Worked With
December 22, 2023
Keon Pettway was very helpful his energy and was contagious very well spoken. Keon explained everything very thoroughly and helped me and my wife tremendously. I'll definitely mention him to all of contagious very well spoken. Keon explained everything very thoroughly and helped me and my wife tremendously. I'll definitely mention him to all of my friends and colleagues when the mention anything about buying a car.. Thanks Keon for your help.... More
by larhonelittle
Employees Worked With
December 21, 2023
Mr. Pettway was patient and informative. Although I was only inquiring about the different options, he definitely makes me think about purchasing soon. He pays attention to detail and engages well with cus only inquiring about the different options, he definitely makes me think about purchasing soon. He pays attention to detail and engages well with customers. More
by two.mama0706
Employees Worked With
December 21, 2023
This was the best car buying experience I have ever had. They were more than fair with my trade in. The sales staff are friendly and very helpful. They were more than fair with my trade in. The sales staff are friendly and very helpful. More
by greenjeff2430
December 20, 2023
I purchased a certified pre-owned Q50 from Tiffany Williams in early October of this year and I could not have been more pleased with the entire transaction. Tiffany was friendly, knowledgeable, profe Williams in early October of this year and I could not have been more pleased with the entire transaction. Tiffany was friendly, knowledgeable, professional, and most of all not pushy at all. She made my car buying experience very enjoyable. If you need a new or used vehicle, go see Tiffany and you will not be disappointed! More
by Brandon Ridgeway
December 19, 2023
Super nice guy very good sales rep! Made sure I knew everything about the vehicle before I drove 1 1/2 hours. He took time to send me a walk around video showing me all the details. Made sure I knew everything about the vehicle before I drove 1 1/2 hours. He took time to send me a walk around video showing me all the details. More
by boxer2907
Employees Worked With
December 19, 2023
Very friendly. Easy to buy from. Easy to work with and very knowledgeable. Great guy! Easy to buy from. Easy to work with and very knowledgeable. Great guy! More
by Kylee Sanders
Employees Worked With
December 19, 2023
Super nice guy. Easy to work with and very knowledgeable. Very helpful and understanding. Great guy! Easy to work with and very knowledgeable. Very helpful and understanding. Great guy! More
by lane.e.sanders
Employees Worked With
December 17, 2023
Ke’On provided top-notch service during my visit to Infiniti of Birmingham. He was very detailed with the explanation of every feature of the vehicle I was interested in and ensured I was comfortable w Infiniti of Birmingham. He was very detailed with the explanation of every feature of the vehicle I was interested in and ensured I was comfortable with the vehicle prior to my purchase. More
by TDupree
December 16, 2023
Great service provided by Ke’On Pettway. We came for a specific vehicle that we made an appointment for and he was ready to get us set up with a test drive. Smooth process! We came for a specific vehicle that we made an appointment for and he was ready to get us set up with a test drive. Smooth process! More
by JDupree
Employees Worked With
