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INFINITI of Birmingham

Hoover, AL

Overview
Employees
Reviews
Vehicles
4.9
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 954 reviews

March 08, 2023

I had a wonderful experience buying my second Infiniti here. Tiffany was a pleasure to work with and answered all of my questions. The rest of the team made it easy as well and were very courteous. I hig More

by rebeccav
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

INFINITI of Birmingham responded

Thank you for taking the time to leave a review for us at Infiniti Of Birmingham. We're happy Tiffany could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2023

Went in not knowing what I wanted. Walked out with a beautiful car of the floor thanks to Keon. Best car buying experience ever!! Everyone was so friendly and helpful. Would recommend More

by dlzealy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keon Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timberly Green
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Mar 09, 2023 -

INFINITI of Birmingham responded

We are very happy Keon Pettway could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2023

I am very pleased with my experience and working with Peter Smith made the difference for me and my wife in making the decision to buy. We could not have asked for more. More

by bcamp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Smith
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Mar 06, 2023 -

INFINITI of Birmingham responded

We're happy you found Peter Smith to be so supportive during your experience here at Infiniti Of Birmingham. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2023

I had a very pleased with my experience! George "Tony" Mickens was a dream to work with! Infiniti really has a hidden gem with him!! Will definitely recommend him to all of my family!!! More

by RHONDA6305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George "Tony" Mickens, Shane Perkins
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Mar 02, 2023 -

INFINITI of Birmingham responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with George Mickens at Infiniti Of Birmingham! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2023

Sales and management excellent. Regi was outstanding!!!!!!!!!! Couldn't have asked for a better experience. More

by carter.reed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Perkins
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Feb 25, 2023 -

INFINITI of Birmingham responded

Carter, thank you for your kind review; we are happy to pass along your comments to Regi Palmer and the team here at Infiniti Of Birmingham! We look forward to your next visit! Take care!

February 18, 2023

Tony has been my salesperson for the last three vehicles I have purchased from Infiniti of Bham! He is very personal, professional and goes above and beyond to satisfy his customers! More

by A. Griffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius Thomas , George "Tony" Mickens, Shane Perkins
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Feb 21, 2023 -

INFINITI of Birmingham responded

Hi A. Griffin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2023

Service manager was knowledgeable and explained the details of the work performed to my satisfaction More

by jhdavis650@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crew in service
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Feb 19, 2023 -

INFINITI of Birmingham responded

Hi Jhdavis650@aol.com, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!

February 15, 2023

The best service ever! They roll out the red carpet and so personable. I will forever be back will recommend them to everyone I know! More

by BrittneyP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keon Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George "Tony" Mickens, Shane Perkins
Report | Print
Feb 18, 2023 -

INFINITI of Birmingham responded

Brittneyp, your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!

February 15, 2023

Our experience with Infiniti of Birmingham was amazing! From the beginning, they worked with us on helping me get the car I wanted. Blake Temple was our salesman and he took great care of not only me and More

by Heather C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Temple, Shane Perkins
Report | Print
Feb 18, 2023 -

INFINITI of Birmingham responded

We appreciate your positive review about your recent experience with us!

February 14, 2023

FIRST CLASS ALL THE WAY. ..THIS IS MY 3RD NEW INFINITI, AND JOEL GARCIA HAS BEEN INCREDIBLE EVERY TIME...ALWAYS DELIVERED WHAT I WANTED, AND HIS SALES TEAM, EXPICALLY KEON PET More

by Jody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keon Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2023 -

INFINITI of Birmingham responded

Hi Jody! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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