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INFINITI of Birmingham
Hoover, AL
1,046 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,046 reviews
January 03, 2024
Great service! Best salesman ever … explained EVERYTHING perfectly and I am a 76 year old lady!!!! Ke’on has the best personality… made us comfortable as soon as we Best salesman ever … explained EVERYTHING perfectly and I am a 76 year old lady!!!! Ke’on has the best personality… made us comfortable as soon as we arrived and until we finalized our deal on our new Infinity! More
by pat
Employees Worked With
January 02, 2024
Great attitude knows what to do make you feel welcome down to earth. No pressure down to earth. No pressure More
by rjohnson
Employees Worked With
December 31, 2023
I had a great sale experience buying a car here! !! From picking the car all the way down to financing! Thanks !! From picking the car all the way down to financing! Thanks More
by Clarkinstalls76
Employees Worked With
December 30, 2023
Tiffany was very professional and knowledgeable about the vehicles. She went through every detail of the vehicle. I would highly recommend her. vehicles. She went through every detail of the vehicle. I would highly recommend her. More
by lwalters5272
Employees Worked With
December 29, 2023
Transmission replaced at 70k in July. Felt it was starting to do same issues. Service consultant told me tech could find nothing wrong. Told me to drive and check back with them before 1 Felt it was starting to do same issues. Service consultant told me tech could find nothing wrong. Told me to drive and check back with them before 12k more miles from replacement mileage. Very courteous . More
by Gary
Employees Worked With
Crue
December 29, 2023
Tiffany was courteous, polite and professional. Tiffany demonstrated excellence in her product knowledge and made our experience pleasant. Tiffany demonstrated excellence in her product knowledge and made our experience pleasant. More
by ajohn905
December 28, 2023
Regi has been great since I began my process to purchase a new car. Always kind and courteous. Knowledgeable and helpful throughout the process. a new car. Always kind and courteous. Knowledgeable and helpful throughout the process. More
by Donna
Employees Worked With
December 28, 2023
This was a great buying experience. The salesperson Pedro Moore went about and beyond to see that we got the best deal under not so normal buying situation. He went over the options and The salesperson Pedro Moore went about and beyond to see that we got the best deal under not so normal buying situation. He went over the options and help make and sound buying decision. Pedro is a very professional and knowledgeable salesperson. Great opportunity meeting him and making a great deal on another vehicle. More
by Moses Patterson
Employees Worked With
Shane Perkins, Pedro Moore
December 28, 2023
We were looking for a 2020 Infiniti QX60 and Tiffany Williams was our sales rep. She was very polite and courteous and showed us the ones that were on the lot. We decided on a 2020 QX60 that was loaded Williams was our sales rep. She was very polite and courteous and showed us the ones that were on the lot. We decided on a 2020 QX60 that was loaded and had just been turned back in from a lease. She immediately got the car checked out entirely so it would be a certified pre-owned vehicle and got it cleaned up so that it appeared and smelled brand new. She worked with the sales manager to get us a price we were happy with. I highly recommend Tiffany and Infiniti of Birmingham. More
by lsn0540
Employees Worked With
December 27, 2023
Ke’on Pettway is a superstar! He went above and beyond to help me find the right vehicle for me. He was so knowledgeable about all of the vehicles. He and the team at Infiniti of He went above and beyond to help me find the right vehicle for me. He was so knowledgeable about all of the vehicles. He and the team at Infiniti of Birmingham were so easy to work with and gave us a great deal. Highly recommend! More
by golden7726
