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INFINITI of Birmingham
Hoover, AL
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
October 25, 2023
Tiffany Williams at Infiniti of Birmingham was the very best sales representative that we have had the pleasure of working with when purchasing a new vehicle. She was extremely knowledgeable of the 2024 Q best sales representative that we have had the pleasure of working with when purchasing a new vehicle. She was extremely knowledgeable of the 2024 QX60- even though they were just recently delivered to the dealership! I had many questions about the safety features of the 2024, and she researched and even tested the vehicle that I was to purchase to be sure she knew exactly how to explain IN DETAIL to us "SENIOR Citizens"! We loved doing business with Tiffany! More
by donnied
Employees Worked With
October 25, 2023
Regi Palmer was excellent in the purchase of our QX 60. I recommend you request Regi on your next purchase. I recommend you request Regi on your next purchase. More
by 71tim.love
Employees Worked With
October 20, 2023
My experience with purchasing my vehicle was nothing more than amazing, Tiffany Williams was knowledgeable, patient and very very attentive. She made sure that my needs and wants were met. than amazing, Tiffany Williams was knowledgeable, patient and very very attentive. She made sure that my needs and wants were met. More
by janwill63jw
Employees Worked With
October 20, 2023
The dealership was expectable . It was super clean with a Christmas like atmosphere. I wanted every car and suv I saw. It was super clean with a Christmas like atmosphere. I wanted every car and suv I saw. More
by Grace the boss
Employees Worked With
Other Employees :
Timberly Green, Jessica White
October 18, 2023
We bought our daughter a used car from Regi. He was a very knowledgeable about the car and explained all the features well. He let us take our time making our decision and was very fair. I would He was a very knowledgeable about the car and explained all the features well. He let us take our time making our decision and was very fair. I would recommend him and will use him again. More
by Dguthrie86
Employees Worked With
October 15, 2023
We had one the best experience from Inifiniti of Birmingham, we are from Texas. Joel and Tiffany are exceptional individuals, they are very professional and knowledgeable and made it easy for us to Birmingham, we are from Texas. Joel and Tiffany are exceptional individuals, they are very professional and knowledgeable and made it easy for us to buy our QX50. Tiffany showed us all the features for us to enjoy. I will highly recommend Infiniti of Birmingham to friends and family! More
by YmeldaR
October 14, 2023
My wife and I worked with Jason Dudley. Jason was absolutely great. No pressure and helped with every question we had. The car is for my wife and he explained everything she had questions a Jason was absolutely great. No pressure and helped with every question we had. The car is for my wife and he explained everything she had questions about. Outstanding service and Shane in finance was great explained everything in detail and didn’t rush through anything. Best car buying experience I believe we have ever had. Outstanding dealership! More
by rtatum
October 13, 2023
Outstanding salesman, will definitely be reaching soon to possibly sealing another deal! Exceptional customer service expert! He needs a raise! possibly sealing another deal! Exceptional customer service expert! He needs a raise! More
by maverick0607
Employees Worked With
