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INFINITI of Birmingham
Hoover, AL
1,010 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,010 reviews
February 16, 2024
I would like to say Thank you to Regi Palmer for all of his help while purchasing my 2020 QX50. He was very helpful and patient with me, he even took the time to send me videos of the vehicle since I live his help while purchasing my 2020 QX50. He was very helpful and patient with me, he even took the time to send me videos of the vehicle since I live out side of Birmingham. Upon arriving to the car lot, he greeted me and my brother as we walked through the door. I would highly recommend his services to anyone looking to purchase a new or used vehicle. Again thanks Regi!! More
by bboyd567
Employees Worked With
February 15, 2024
Tiffany was both knowledgable and helpful during our visit. She answered all our questions and did not pressure us to make a sale. visit. She answered all our questions and did not pressure us to make a sale. More
by obgynjo
Employees Worked With
February 11, 2024
We had such a great experience! Keon was GREAT! Friendly and worked to help us! We definitely recommend Infiniti of Birmingham and make sure you ask for Keon to get the best service Keon was GREAT! Friendly and worked to help us! We definitely recommend Infiniti of Birmingham and make sure you ask for Keon to get the best service. More
by pamcleckler
Employees Worked With
February 09, 2024
Tiffany was very easy to work with and answered all of my questions. She followed through on everything she said she would do and was good at checking back in us, while also not being too pushy. I would high questions. She followed through on everything she said she would do and was good at checking back in us, while also not being too pushy. I would highly recommend her! More
by Fergujm
February 08, 2024
Great salesperson! Answer all questions we had. Went over all paperwork with us. Thanks for great job and looking forward to seeing you again. Answer all questions we had. Went over all paperwork with us. Thanks for great job and looking forward to seeing you again. More
by tubmaster56
Employees Worked With
February 06, 2024
Pedro Moore. ..the epitomy of excellent auto salesman professionalism....not pushy...very knowledgeable....explains things really well, goes over and above to get ..the epitomy of excellent auto salesman professionalism....not pushy...very knowledgeable....explains things really well, goes over and above to get answers or resolve or mitigate any issues...trust me you will walk away knowing that your new friend in the car business partnered with you to provide the best possible car buying experience....for a 5 star auto purchasing experience ask for Pedro Moore. More
by ExcellentServiceFromSalesman
Employees Worked With
Pedro Moore
January 31, 2024
I enjoyed my car buying experience with Tiffany Williams, she was pleasure to work with. Infiniti of Birmingham runs a class A operation and this is my 2nd purchase with them.Go check Tiffany out for your ne she was pleasure to work with. Infiniti of Birmingham runs a class A operation and this is my 2nd purchase with them.Go check Tiffany out for your next vehicle purchase she will take care of you for sure. More
by donnyhamilton.dh
January 30, 2024
Superior Personable Sales Leader who quickly understands the customer and explores with them what they are looking for, understanding the many levels involved in making a major decision in purchasing a car. the customer and explores with them what they are looking for, understanding the many levels involved in making a major decision in purchasing a car. Very passionate about connecting with the customer and guiding them through the decision process with great care. I highly recommend Regi as your Sales Leader! More
by Sea2Dent
January 29, 2024
I had a great experience with Tiffany Williams. She was great working with me and very attentive at what I needed. She was great working with me and very attentive at what I needed. More
by ernestoram2021
January 25, 2024
We drove 3 hours north of Andalusia AL. To meet Tiffany Williams. Pedro. Shane. Mark. The entire staff was EXTREMELY impressive. We purchased a 2024 QX-60 Autograph. It’s an amazing masterp To meet Tiffany Williams. Pedro. Shane. Mark. The entire staff was EXTREMELY impressive. We purchased a 2024 QX-60 Autograph. It’s an amazing masterpiece. Silent. Insanely comfortable. The deal was good. The service which often is more important than the price was 5 Star. Just like I am a guest at The Wynn in Vegas. My favorite hotel. I am pleased to say in this environment…this is old school luxury experience. I will never buy another from anyone else. Thanks Tiffany and Staff! More
by Bob Woelfling
Employees Worked With
Other Employees :
Shane Perkins, Pedro Moore
