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INFINITI of Birmingham
Hoover, AL
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
December 13, 2023
The purchase experience at this dealership was seamless and pleasant. This will for sure become my go-to place for future purchases. and pleasant. This will for sure become my go-to place for future purchases. More
by chiquitah123
December 11, 2023
KE’ON Pettway , he has been very nice and his kindness was very appreciated. His service was outstanding . Trecia was very appreciated. His service was outstanding . Trecia More
by Trecia Lee
Employees Worked With
December 08, 2023
My husband and I recently bought a QX80 from Infiniti Birmingham. Our salesman, Jason Dudley, was so great to us! He had made everything go so smoothly and he was straightforward. We are so happy with ou Birmingham. Our salesman, Jason Dudley, was so great to us! He had made everything go so smoothly and he was straightforward. We are so happy with our purchase and we will definitely recommend all of our friends and family to go see Jason if they need a vehicle! More
by Macy Kyle
Employees Worked With
December 07, 2023
I purchased an Infiniti QX60 from Infiniti-Hoover location. The purchase process was a great experience. Pedro Moore, was my sales consultant. He was very informative, polite and professional. He pro location. The purchase process was a great experience. Pedro Moore, was my sales consultant. He was very informative, polite and professional. He provided excellent customer service throughout the purchase process and beyond. He is always available to answer any questions or concerns. Pedro Moore displays an impeccable work ethic. During the process, I also became familiar with Julius Robinson, Sales Manager, and Mark Mitchell, General Sales Manager. Everyone that I interacted with positively enhanced the purchase experience. Essentially, Infiniti's reputation for exceptional service, is the reason that I chose to purchase there as opposed to any other dealership. More
by tericacrim22
Employees Worked With
December 05, 2023
If you're looking to purchase a vehicle soon, go see Tiffany Williams at Infiniti of B'ham. She answered all of my questions, I felt that the price was fair, and I'm beyond satisfied with my experience Tiffany Williams at Infiniti of B'ham. She answered all of my questions, I felt that the price was fair, and I'm beyond satisfied with my experience here. More
by lakishaali88
December 04, 2023
Thank you Jason for all your help finding the perfect car for our daughter! We appreciate all you did to find a car that exceeded our needs! And for coming to meet us for delivery when convenient for us!!! for our daughter! We appreciate all you did to find a car that exceeded our needs! And for coming to meet us for delivery when convenient for us!!! More
by Laurie bowers
November 29, 2023
I can’t recommend Tiffany Williams enough for the great work she does. She answered every question I had, reached out several times to follow up, and negotiated a fair deal with me. work she does. She answered every question I had, reached out several times to follow up, and negotiated a fair deal with me. More
by sethselby
November 29, 2023
Tiffany was very knowledgable and very pleasant to work with. Highly recommend her! We really enjoying working with her. with. Highly recommend her! We really enjoying working with her. More
by Knapps
Employees Worked With
November 28, 2023
I recently had a wonderful experience purchasing a car from Infiniti of Birmingham. Tiffany Williams was knowledgeable, friendly, and went above and beyond to help me find the perfect vehicle. From the in from Infiniti of Birmingham. Tiffany Williams was knowledgeable, friendly, and went above and beyond to help me find the perfect vehicle. From the initial test drive to signing the paperwork, everything was handled smoothly and efficiently. I appreciated the transparency in the pricing, warranty, and financing options, which made me feel confident in my purchase. I would highly recommend Tiffany Williams and the staff at Infiniti of Birmingham to anyone looking for a stress-free and exceptional car-buying experience! More
by NM
November 27, 2023
Tiffany Williams is a fabulous salesperson. If you are in the market for a vehicle, she’s the best! Professional, listens and matches your needs without being pushy. She is outstanding and I ha If you are in the market for a vehicle, she’s the best! Professional, listens and matches your needs without being pushy. She is outstanding and I have dealt with hundreds over the years! More
by Susan
Employees Worked With
