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INFINITI of Birmingham
Hoover, AL
1,010 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,010 reviews
March 30, 2024
Tiffany was wonderful to work with. She was so knowledgeable and accommodating. She also worked quickly to make it an efficient process. We are very happy. She was so knowledgeable and accommodating. She also worked quickly to make it an efficient process. We are very happy. More
by sherrytanthony
Employees Worked With
March 29, 2024
I came with my grandparents to purchase a vehicle. I had a 10/10 services while waiting for them to purchase the car, by the snacks, drinks, and all. And now my grandparents are leaving the dealership I had a 10/10 services while waiting for them to purchase the car, by the snacks, drinks, and all. And now my grandparents are leaving the dealership in their dream car. More
by Taylorzb
Employees Worked With
March 29, 2024
Customer service was excellent! ! We came for a vehicle and we did not leave without one! I recommend Keon Pettway as the guy to go too! 10/10 for sure ☺️ ! We came for a vehicle and we did not leave without one! I recommend Keon Pettway as the guy to go too! 10/10 for sure ☺️ More
by trynequab
Employees Worked With
March 28, 2024
The purchase of my Infinity QX50S was enjoyable. In the my past experiences buying cars from other dealers, I was very anxious and simply overwhelmed; however this was not the case with my salesper In the my past experiences buying cars from other dealers, I was very anxious and simply overwhelmed; however this was not the case with my salesperson Mr. Moore. He was very knowledgeable of the vehicle, patient, kind, and down to earth. I will recommend to all my family and friends Infinity of Birmingham. Angela More
by angelacoleman68
Employees Worked With
Other Employees :
Shane Perkins, Pedro Moore
March 28, 2024
In out quick! Tiffany was excellent salesperson and was very helpful throughout my buying process! Tiffany was excellent salesperson and was very helpful throughout my buying process! More
by jaschroeder5
March 27, 2024
Pedro Moore went above and beyond to make sure that the process went smooth and as fast as possible. Thanks for everything. process went smooth and as fast as possible. Thanks for everything. More
by kcwillis969
March 25, 2024
Tiffany Williams is a true asset to Infiniti of Birmingham. The experience was easy and amazing. Birmingham. The experience was easy and amazing. More
by sthompson1216
March 22, 2024
Tiffany outstanding sales consultant. Very courteous, intelligent, and knowledgeable about the inventory. Highly skilled sales consultant, which made my purchase very pleasurable. Very courteous, intelligent, and knowledgeable about the inventory. Highly skilled sales consultant, which made my purchase very pleasurable. More
by Rodney
Employees Worked With
Other Employees :
Mark general sales manager outstanding 5 stars, Shane Perkins
March 20, 2024
We had a great experience. Our salesman Pedro Moore was very knowledgeable and very easy to talk to. He found my wife exactly what she wanted. I would also like to thank the Ge Our salesman Pedro Moore was very knowledgeable and very easy to talk to. He found my wife exactly what she wanted. I would also like to thank the General Manger, Mark for helping us stay at the price we wanted. The entire team was great thanks Infiniti of Birmingham. More
by jakki
March 20, 2024
I went to get an oil change and tire rotation but after talking to the professional service tech a few other sevices were suggested and Idid not regret the visit Thanks ! Job well done in a timely manner talking to the professional service tech a few other sevices were suggested and Idid not regret the visit Thanks ! Job well done in a timely manner! More
by teecandy
Employees Worked With
Amy Corretti
