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INFINITI of Birmingham
Hoover, AL
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
January 31, 2024
I enjoyed my car buying experience with Tiffany Williams, she was pleasure to work with. Infiniti of Birmingham runs a class A operation and this is my 2nd purchase with them.Go check Tiffany out for your ne she was pleasure to work with. Infiniti of Birmingham runs a class A operation and this is my 2nd purchase with them.Go check Tiffany out for your next vehicle purchase she will take care of you for sure. More
by donnyhamilton.dh
January 30, 2024
Superior Personable Sales Leader who quickly understands the customer and explores with them what they are looking for, understanding the many levels involved in making a major decision in purchasing a car. the customer and explores with them what they are looking for, understanding the many levels involved in making a major decision in purchasing a car. Very passionate about connecting with the customer and guiding them through the decision process with great care. I highly recommend Regi as your Sales Leader! More
by Sea2Dent
January 29, 2024
I had a great experience with Tiffany Williams. She was great working with me and very attentive at what I needed. She was great working with me and very attentive at what I needed. More
by ernestoram2021
January 24, 2024
We drove 3 hours north of Andalusia AL. To meet Tiffany Williams. Pedro. Shane. Mark. The entire staff was EXTREMELY impressive. We purchased a 2024 QX-60 Autograph. It’s an amazing masterp To meet Tiffany Williams. Pedro. Shane. Mark. The entire staff was EXTREMELY impressive. We purchased a 2024 QX-60 Autograph. It’s an amazing masterpiece. Silent. Insanely comfortable. The deal was good. The service which often is more important than the price was 5 Star. Just like I am a guest at The Wynn in Vegas. My favorite hotel. I am pleased to say in this environment…this is old school luxury experience. I will never buy another from anyone else. Thanks Tiffany and Staff! More
by Bob Woelfling
Employees Worked With
Other Employees :
Shane Perkins
January 24, 2024
It was excellent working with them. Peter was a great help getting us what we wanted from here. Best experience I have had with car dealership so far. Peter was a great help getting us what we wanted from here. Best experience I have had with car dealership so far. More
by JT
Employees Worked With
Peter Smith, Shane Perkins
January 17, 2024
We had a wonderful experience at Infiniti of Birmingham. Ke’on helped us purchase a certified used qx60 and was extremely knowledgeable and explained everything from financing to the CPO warranty. I would h Ke’on helped us purchase a certified used qx60 and was extremely knowledgeable and explained everything from financing to the CPO warranty. I would highly recommend them! More
by Beccarob9
January 13, 2024
Pedro Moore, Keon Pettway, Julius Robinson, Shane Perkins & Mark Mitchell made my experience extra ordinary!! & Mark Mitchell made my experience extra ordinary!! More
by jrenai117
Employees Worked With
Other Employees :
Shane Perkins
January 11, 2024
Tiffany Williams is the best! She was so helpful in helping me find the perfect fit. Mindful of our budget and safety concerns. This dealership has won me over. Very professional. She was so helpful in helping me find the perfect fit. Mindful of our budget and safety concerns. This dealership has won me over. Very professional. More
by amyhallman329
January 03, 2024
Great service! Best salesman ever … explained EVERYTHING perfectly and I am a 76 year old lady!!!! Ke’on has the best personality… made us comfortable as soon as we Best salesman ever … explained EVERYTHING perfectly and I am a 76 year old lady!!!! Ke’on has the best personality… made us comfortable as soon as we arrived and until we finalized our deal on our new Infinity! More
by pat
Employees Worked With
January 02, 2024
Great attitude knows what to do make you feel welcome down to earth. No pressure down to earth. No pressure More
by rjohnson
Employees Worked With
