INFINITI of Birmingham

Great Sales Reps.... Great Service I honestly thought that I would purchase my Infinity QX60 from Atlanta, as I really didn't think my local Hoover dealership could compete on price. T I honestly thought that I would purchase my Infinity QX60 from Atlanta, as I really didn't think my local Hoover dealership could compete on price. They did... and the whole experience was actually extremely nice. Yes... a new car dealership experience was actually nice. Great sales rep. They also had to add a few items after the purchase that I requested. The service department was awesome. I have owned two Lexus models before and they don't even compare to the intelligence of the Infinity, nor the customer service received at this dealership. Bravo!! More

Great service department! The service department at Infiniti of Birmingham is amazing! Previously, I was a Mercedes customer, so I wasn't sure what the service department expe The service department at Infiniti of Birmingham is amazing! Previously, I was a Mercedes customer, so I wasn't sure what the service department experience would be with Infiniti of Birmingham, but I am forever sold on Infiniti because of the service department. Ryan Forrester has such great customer service skills and Juliet Watkins remembers all her customers and their vehicles so well, I ran into her once at Target and we visited like we were neighbors. Even the technicians come out and greet me when I am in for a service and teach me little details about my SUV that I never knew. They are just really nice people! And for the record, they are this nice to everyone: I bought my used car from another Infiniti dealership out of state. I get treated like a VIP there, and the loaner car feature is wonderful (although sometimes the loaner cars are so nice I don't want to give it back!) I highly recommend Infiniti of Birmingham-honest people who stand behind their work! More

Excellent customer service! Very professional and amazing customer service experience. Love the quick and smooth car buying process. Would highly recommend. Great service overall Very professional and amazing customer service experience. Love the quick and smooth car buying process. Would highly recommend. Great service overall. Thank you Kyle Roberts! More

Great Experience Everything was very organized and I got the car I wanted! Kyle Roberts is a great person to work with and very knowledgeable!!! I will be referrin Everything was very organized and I got the car I wanted! Kyle Roberts is a great person to work with and very knowledgeable!!! I will be referring my family and friends to him More

Great sales team that is willing to go out of their way!! Scott Donze is awesome!!!!!! I had and excellent experience with Infiniti of Birmingham. Unlike lots of dealers in other towns, this place is really i Scott Donze is awesome!!!!!! I had and excellent experience with Infiniti of Birmingham. Unlike lots of dealers in other towns, this place is really interested in selling cars. I will and am recommending anyone that wants to buy a new infiniti, this is the place to see. These folks are serious about moving a great product. Scott is the BOMB!!!! He brought my car to me from Birmingham to Tupelo, MS. One way 2 1/2 hours and took my trade in back. What else can I say. As the King would put it "Thank very much" Scott. More

The Sales Dept is great , My wife & I have bought several from this Dealership and this past summer bought 2 new ones 2 days apart. This use to be a great service Dept , but now with a new Service M several from this Dealership and this past summer bought 2 new ones 2 days apart. This use to be a great service Dept , but now with a new Service Manager , that's very Rude. and needs training on customer care . and warranty of infiniti. And a Service writer that doesn't really care and forgets things. Will update on how things go it's been over a week now. And nothing . More

Whenever I make an appointment to have my vehicle serviced, I have had a exceptional experience A very professional and thorough Explanation of work needed to be done on my vehicle. serviced, I have had a exceptional experience A very professional and thorough Explanation of work needed to be done on my vehicle. More

I tried to buy a new vehicle from this dealership and was extremely unsatisfied. When dealing with the.value of my trade we could not agree upon the price. When the dealership manager spoke with me he was ex extremely unsatisfied. When dealing with the.value of my trade we could not agree upon the price. When the dealership manager spoke with me he was extremely disrespectful to me. More

Jason Meadows at Crown Infiniti is a rare find in the world of car sales people. His honesty and integrity amazed me after visiting with my local dealer. I would recommend Jason to anybody looking for a world of car sales people. His honesty and integrity amazed me after visiting with my local dealer. I would recommend Jason to anybody looking for a new Infiniti. More

I don't know about the other salesmen, but Tad is great. Exactly what salesmen aren't but should be. He worked with me for about 5 months until the time was right to buy my car. He also cut me a very nice Exactly what salesmen aren't but should be. He worked with me for about 5 months until the time was right to buy my car. He also cut me a very nice deal and was never even a bit pretension or over zealous to sell me a car. More