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INFINITI of Birmingham
Hoover, AL
954 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
February 19, 2024
Purchasing a car is a tedious experience. Mr Moore was very helpful and knowledgeable and tried to make the experience as seamless as possible. He patiently answered questions and wasn’t pu Mr Moore was very helpful and knowledgeable and tried to make the experience as seamless as possible. He patiently answered questions and wasn’t pushy, overall great customer service More
by Struss1
Employees Worked With
February 18, 2024
What a wonderful facility! ! Reginald was amazing!! He went out of his way to help us. We could not have asked for a better experience. ! Reginald was amazing!! He went out of his way to help us. We could not have asked for a better experience. More
by Pattivines1973
February 18, 2024
Codie Freeman was our salesman and he was fantastic! Just the right amount of knowledge about the brand and customer service! Codie and the team at Infiniti of Birmingham made our car leasing experience Just the right amount of knowledge about the brand and customer service! Codie and the team at Infiniti of Birmingham made our car leasing experience one in a million. I would highly recommend Infiniti of Birmingham the quality of vehicle and extras included in our lease made the choice of a QX50 extremely easy! Working with Shane in the Finance Dept was the best experience we have ever had with a dealership! Shop with confidence at Infiniti of Birmingham! More
by heather.teate
Employees Worked With
Shane Perkins, Codie Freeman
February 17, 2024
It was an outstanding experience doing business with Infiniti of Birmingham, I made an online purchase, and my sales representative, Mr. Moore made the buying process seamless. I would recommend this d Infiniti of Birmingham, I made an online purchase, and my sales representative, Mr. Moore made the buying process seamless. I would recommend this dealership for your next car buying experience. More
by deandonald
February 16, 2024
I would like to say Thank you to Regi Palmer for all of his help while purchasing my 2020 QX50. He was very helpful and patient with me, he even took the time to send me videos of the vehicle since I live his help while purchasing my 2020 QX50. He was very helpful and patient with me, he even took the time to send me videos of the vehicle since I live out side of Birmingham. Upon arriving to the car lot, he greeted me and my brother as we walked through the door. I would highly recommend his services to anyone looking to purchase a new or used vehicle. Again thanks Regi!! More
by bboyd567
Employees Worked With
February 15, 2024
Tiffany was both knowledgable and helpful during our visit. She answered all our questions and did not pressure us to make a sale. visit. She answered all our questions and did not pressure us to make a sale. More
by obgynjo
Employees Worked With
February 11, 2024
We had such a great experience! Keon was GREAT! Friendly and worked to help us! We definitely recommend Infiniti of Birmingham and make sure you ask for Keon to get the best service Keon was GREAT! Friendly and worked to help us! We definitely recommend Infiniti of Birmingham and make sure you ask for Keon to get the best service. More
by pamcleckler
Employees Worked With
February 09, 2024
Tiffany was very easy to work with and answered all of my questions. She followed through on everything she said she would do and was good at checking back in us, while also not being too pushy. I would high questions. She followed through on everything she said she would do and was good at checking back in us, while also not being too pushy. I would highly recommend her! More
by Fergujm
February 08, 2024
Great salesperson! Answer all questions we had. Went over all paperwork with us. Thanks for great job and looking forward to seeing you again. Answer all questions we had. Went over all paperwork with us. Thanks for great job and looking forward to seeing you again. More
by tubmaster56
Employees Worked With
February 06, 2024
Pedro Moore. ..the epitomy of excellent auto salesman professionalism....not pushy...very knowledgeable....explains things really well, goes over and above to get ..the epitomy of excellent auto salesman professionalism....not pushy...very knowledgeable....explains things really well, goes over and above to get answers or resolve or mitigate any issues...trust me you will walk away knowing that your new friend in the car business partnered with you to provide the best possible car buying experience....for a 5 star auto purchasing experience ask for Pedro Moore. More
by ExcellentServiceFromSalesman
Employees Worked With
