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INFINITI of Birmingham
Hoover, AL
994 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 994 reviews
January 16, 2025
If you want exceptional service and for someone to treat you like you are truly family…ask for Tiffany Williams! I have never had a better car buying experience. Tiffany literally felt like family when I dr you like you are truly family…ask for Tiffany Williams! I have never had a better car buying experience. Tiffany literally felt like family when I drove off the lot. She knew all about the vehicle I was buying, and she showed me how everything works. Highly recommended her and Infiniti of Birmingham! Best buying experience!!! More
by Timiprice1980
January 16, 2025
Very happy with our purchase. Tiffany Williams is so professional and very helpful. Highly recommended! Tiffany Williams is so professional and very helpful. Highly recommended! More
by hoangkle
January 09, 2025
The staff at this location were AWESOME! ! I did not expect to purchase a truck when I went but, it worked out in my favor. Jason Dudley was my salesperson and he was a great help every step ! I did not expect to purchase a truck when I went but, it worked out in my favor. Jason Dudley was my salesperson and he was a great help every step of the way! I told him what I needed and what I could afford and he and financial manager, Julis worked hard to get me in my truck! When I went back to finalize paperwork, Luke, another financial manager, was very helpful in me understanding my warranty and was very personable. I really enjoyed my car buying process! Thank you to Jason, Julis, and Luke for my Jeep that I’ve named Denim!! More
by Jessica Williams
January 08, 2025
It was a great experience. Tiffany was wonderful. She was very positive and informative. It was great working with her. Tiffany was wonderful. She was very positive and informative. It was great working with her. More
by dslbrush
January 05, 2025
Called Tiffany Williams on the phone to negotiate an Infiniti QX60 Autograph AWD that was the color and features we wanted. She eagerly got to work and came back with terms and price that I was looking Infiniti QX60 Autograph AWD that was the color and features we wanted. She eagerly got to work and came back with terms and price that I was looking for and was able to make the deal over the phone through internet sales. I then drove from the Nashville Tn area and everything went flawless and couldn't be happier with our purchase. Highly recommend Infiniti of Birmingham and Tiffany Williams and staff. More
by rocketfuelps3
January 04, 2025
We had a great experience working with Pedro and Earl, and are very pleased with our purchase! and are very pleased with our purchase! More
by K
January 04, 2025
Very pleasant experience. Highly recommend. Thanks, Tiffany Williams for your due diligence and helping us have a great experience. Highly recommend. Thanks, Tiffany Williams for your due diligence and helping us have a great experience. More
by Msapoch
December 31, 2024
Avery nice friendly honest patient funny respectful person to work with he really knows his job person to work with he really knows his job More
by Smith1308
December 31, 2024
A very nice friendly patient caring and funny place of business also very honest too business also very honest too More
by Smith1308
December 30, 2024
Pedro is great! He was very personable, informative and we enjoyed our experience with Infiniti! We will be back again! He was very personable, informative and we enjoyed our experience with Infiniti! We will be back again! More
by jillbertella
Employees Worked With
