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INFINITI Van Nuys

Los Angeles, CA

4.7
1,000 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle. As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities. INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently. For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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5455 Van Nuys Blvd

Los Angeles, CA

91401

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Showing 1,000 reviews

October 10, 2026

Our service advisor, Wil is great. Listens and takes the time to explain and answer questions about what is done and recommended. Eddie from service is also great. Always greets and is More

by ANNETTENAVASARTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Abrego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie from service
Oct 10, 2026 -

INFINITI Van Nuys responded

Your note about our advisor taking time to explain recommendations reflects how our service team emphasizes clear communication. We’re pleased we could greet you warmly from arrival to departure. Knowing these efforts made servicing your INFINITI JX35 straightforward means a lot to our team.

October 07, 2026

Excellent service and efficient. Every effort was made to provide repairs quickly. Mariana was especially helpful. More

by ncj
Recommend Dealer
Yes
Employees Worked With
Mariana
Oct 07, 2026 -

INFINITI Van Nuys responded

Knowing that the repairs on your Q50 were swift and efficient is rewarding. Hearing that you found our service team’s assistance particularly helpful means a lot to us.

October 05, 2026

Great service and helped close the deal. Took care of my service needs and was hassle free. More

by emusallam1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie Mina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Khouzam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

INFINITI Van Nuys responded

We’re glad the purchase of your Q50 and follow-up service were seamless. Hearing that everything went without any hassle means a lot to our team.

October 05, 2026

Depends on what team you are with. I find the no pressure/no stress a relief. The individuals on said team are a relaxed type of peoples who are available for you when you need to answ More

by meeeshG35
Recommend Dealer
Yes
Employees Worked With
Josh Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilson Abrego
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elie Mina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Al Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Khouzam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas, Antonio, Tony, Eddie
Oct 07, 2026 -

INFINITI Van Nuys responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing INFINITI Van Nuys.

October 05, 2026

Very nice gentleman, no pressure, helps clientele decide through a decision They are very patient More

by meeeshG35
Recommend Dealer
Yes
Employees Worked With
Joshua F, Moe, Eli, Mina
Oct 05, 2026 -

INFINITI Van Nuys responded

Our service team was glad to offer patient, no-pressure support as you weighed your service options for your Q50. Knowing you felt well-guided means a lot to us.

October 04, 2026

I bought my car in bc my check engine light came on. Santiago was awesome. He went through everything and gave me a clear understanding of the condition of my car. It was a quick turnaround. I got my ca More

by VEDA.SWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

INFINITI Van Nuys responded

Hearing that Santiago walked you through every detail and gave you a clear understanding of your Q50’s condition is truly rewarding. We’re pleased we could resolve your check engine issue with a same-day turnaround. Your praise and five-star rating mean a great deal to our service team.

October 02, 2026

Took care of my service in a time slot they said. ., good job! Great service advisor. More

by Hwyharv47
Recommend Dealer
Yes
Employees Worked With
Yes
Oct 02, 2026 -

INFINITI Van Nuys responded

Knowing that the service on your QX30 was completed in the time slot we promised is rewarding. Hearing you were pleased with our service advisor means a lot to our service team.

September 30, 2026

Everyone at Infiniti is always very helpful and on top of service. Wilson Abrego was great in helping me with all my concerns with my vehicle and was very well informed. I will definitely be using him in the More

by oraygoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Abrego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

INFINITI Van Nuys responded

Your praise of our service department’s attentiveness and Wilson’s expertise reflects the level of care we aim to provide. Knowing you’ll trust us again for your Q50’s service and recommending Wilson means a great deal to us. We look forward to caring for your vehicle again.

September 28, 2026

Promptly resolved the problem, and everyone acted in a welcoming and friendly manner. First rate experience More

by maranoff
Recommend Dealer
Yes
Employees Worked With
Santiago Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Baez
Sep 28, 2026 -

INFINITI Van Nuys responded

We’re glad the service on your INFINITI Q50 resolved the issue promptly and that our team made you feel welcome. Hearing that you had a first-rate experience means a lot to our team.

September 27, 2026

Best service best product best facility dd ff gg hh jj kk ll mm nn bb More

by Kaumail1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elie Mina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Al Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dzmitry Yaskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Khouzam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rihana Bentchich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

INFINITI Van Nuys responded

Knowing you found our service, facility, and your new QX80 to be top-notch means a lot to our team. Enjoy every moment behind the wheel, and please let us know if there’s anything else we can assist you with.