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INFINITI Van Nuys
Los Angeles, CA
1,000 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle.
As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities.
INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently.
For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 9:00 AM - 10:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,000 reviews
October 21, 2026
Great service dedicated service team. Santiago Willi and Josh worked together to make my experience at INFINITI of Van Nuys unforgettable Santiago Willi and Josh worked together to make my experience at INFINITI of Van Nuys unforgettable More
by FNOGUERA
Verified Customer
October 18, 2026
The entire staff was incredibly professional, friendly and helpful! Everyone made sure I was taken care of, especially when my car seat got stuck. Excellent customer service! and helpful! Everyone made sure I was taken care of, especially when my car seat got stuck. Excellent customer service! More
by Kay88
Employees Worked With
Other Employees :
Mariana Escobedo, and I’m sure I’m missing people
October 16, 2026
Efficient, clean and highly credible. Wilson is highly professional and provided excellent customer service. My car was serviced and completed within the 1 hour while I waited. The work w Wilson is highly professional and provided excellent customer service. My car was serviced and completed within the 1 hour while I waited. The work was completed exceptionally well! More
by S.Richard
Employees Worked With
Other Employees :
Wilson, Santiago, Rudy
October 14, 2026
Very happy with sales experience at dealership. Moe and his manager were very helpful to work with. One major problem was the care was not interiorly detailed prior to taking ownership and previou Moe and his manager were very helpful to work with. One major problem was the care was not interiorly detailed prior to taking ownership and previous owners had pets. This should have been performed prior to placing it on the sales lot and that was extremely disappointing. The finance gentleman Brian was excellent to work with. More
by MPAY007PAY
Employees Worked With
October 14, 2026
CAME IN FOR A RECALL. THEY EXPLAINED TO ME CLEARLY WHAT NEEDS TO BE DONE. AND FRIENDLY STUFF WITH GREAT EXPERIENCE. THEY EXPLAINED TO ME CLEARLY WHAT NEEDS TO BE DONE. AND FRIENDLY STUFF WITH GREAT EXPERIENCE. More
by CHAOL
October 12, 2026
The entire Infiniti Van Nuys staff are amazing, friendly & kind people! Kudos to the entire Service Department: the men who approached us driving in for our appointment, all the mechanics especially Ronny w & kind people! Kudos to the entire Service Department: the men who approached us driving in for our appointment, all the mechanics especially Ronny who worked on our car, the people who cleaned our car & most of all—honorable mention to Wilson our Service Advisor who made our appointment a wonderful, seamless experience. Wilson was very helpful, honest, kind and attentive to our needs. The entire place is full of positive, kind, cheerful people. Thank you for the great experience! More
by babooku
October 12, 2026
Very good Santiago was outstanding very attentive and caring The dealership is well run with responsive staff caring The dealership is well run with responsive staff More
by MSklansky
October 12, 2026
Excellent service as usual. Santiago kept me updated and aware of what was happening. I usually work with Wil. Wil wasn't there but he and Santiago were in communication to en Santiago kept me updated and aware of what was happening. I usually work with Wil. Wil wasn't there but he and Santiago were in communication to ensure the issue with my vehicle was thoroughly repaired. They are a great team and I'm very happy with their service. I always feel like I'm in good hands. More
by KIM_CONROY
October 12, 2026
Infiniti's service department has treated me with care and being straightforward. Santiago gives excellent customer service. and being straightforward. Santiago gives excellent customer service. More
by bearco65
