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INFINITI Van Nuys

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,000 Reviews
INFINITI OF VAN NUYS, one of four dealerships serving Los Angeles, Ventura and Orange Counties, of which Barry Wishengrad is one of the owners and the Managing Partner, along with his family. Known for excellent customer service and long-term relationships, INFINITI OF VAN NUYS is the number one choice in buying a new or pre-owned vehicle. As a local business, INFINITI OF VAN NUYS is also recognized as a prominent supporter of community events, charitable organizations and public entities. INFINITI OF VAN NUYS's mission is to create long-lasting relationships with our customers by offering a friendly, honest environment and outstanding customer experiences consistently. For more information about INFINITI OF VAN NUYS, or for general inquiries, please call 888-524-5033. We thank you for choosing INFINITI OF VAN NUYS.
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5455 Van Nuys Blvd

Los Angeles, CA

91401

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Showing 1,000 reviews

November 10, 2026

Great service, efficient and thorough. Appreciate the hard work of the team members. Thank you. More

by Alisaforever2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Abrego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2026 -

INFINITI Van Nuys responded

Your recognition of our team's hard work means a lot to us. We're pleased the service on your INFINITI Q50 was handled promptly and with attention to detail.

November 05, 2026

They took good care of me They were helpful and made sure i had a good experience More

by ALEXFRANK45
Recommend Dealer
Yes
Employees Worked With
Wilson and Rudy
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Nov 05, 2026 -

INFINITI Van Nuys responded

Knowing you felt well cared for during the service on your INFINITI Q50 means a lot to our team. Thank you for the five-star rating!

November 05, 2026

I had an amazing experience at Infiniti Van Nuys. Rudy was my service guy and he was awesome. Great costomer service will keep me coming back... More

by AACWIOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 05, 2026 -

INFINITI Van Nuys responded

We're delighted Rudy made your service visit for your INFINITI QX60 such a positive experience. Your intention to keep coming back is a wonderful compliment to our team.

November 02, 2026

The service is always courteous, knowledgeable and prompt, the waiting room is comfortable and stocked with coffee, so great experience every time. More

by Ilyamail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 02, 2026 -

INFINITI Van Nuys responded

Visit after visit, we’re happy the service on your INFINITI Q50 has been efficient and helpful. It’s also good to know you appreciate the relaxing waiting area and coffee.

October 31, 2026

Tried to take advantage of the tire deal but the tires that fit my car were too old and had been sitting too long so that didn't work out. Not Marianna's fault. Otherwise things were okay. More

by Michellesilbar
Recommend Dealer
Yes
Employees Worked With
Marianna
Print
Nov 02, 2026 -

INFINITI Van Nuys responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 26, 2026

As always, Wil is great to work with and I believe you have great employees that make the dealership great More

by Robrtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Abrego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 26, 2026 -

INFINITI Van Nuys responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at INFINITI Van Nuys are glad to have you as a customer.

October 23, 2026

First time here. Bought my Infiniti in Georgia, always get my work done at the dealership. Service was great here. They looked up my past services to determine what w More

by thebrindlebeagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

INFINITI Van Nuys responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 22, 2026

No. .. I don't want to write an essay via text. And I refuse to do more work for free for a dealership that can no longer offer two way rides. What luxury More

by indianadave0
Recommend Dealer
Yes
Employees Worked With
Mariana
Print
Oct 23, 2026 -

INFINITI Van Nuys responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 22, 2026

Elie Mina is the best at Infiniti of Van Nuys! He was very professional, friendly, and did his absolute best to provide us with excellent service. He went above and beyond to make sure we left hap More

by ellaasmaryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie Mina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 22, 2026 -

INFINITI Van Nuys responded

Your praise of Elie’s professionalism and friendly approach highlights how our team aims to exceed expectations. Our team is pleased we could help you into your new QX60 and make the purchase experience so enjoyable. Knowing that you highly recommend Elie means a lot to our team.

October 21, 2026

Now, since all of my complaints, which they have been corrected by Josh and Rudy. More

by Newtonjuanita700
Recommend Dealer
Yes
Employees Worked With
Mariana
Print
Oct 21, 2026 -

INFINITI Van Nuys responded

We’re glad we could address every concern you had with your QX50. Your five-star rating and kind words mean a lot to our team.

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